Manager, Organizational Development

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Job description

Purpose of Classification

This is a highly responsible managerial position that reports to the Director of Human Resources and Risk Management for the design and facilitation of organization and employee development activities and programs. The incumbent is expected to exercise independent judgment and discretion in developing training programs, needs assessments, and organization development services to all levels of employees Citywide. Position may supervise or provide direction and guidance to other employees who have responsibilities for departmental or divisional training/development efforts.

Essential Functions

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Researches, creates, and implements effective methods to educate employees with the goal of enhancing performance and employee engagement.

Develops, reviews, and updates Citywide training and organizational development policies and procedures.

Serves as a Performance Coach to employees by meeting with employees and creating individualized development plans. Meets with employees at regular intervals to discuss and review plans.

Develops and implements Citywide succession planning efforts.

Identifies, selects, negotiates with, and monitors contracted trainers for Citywide programs.

Ensures all learning programs meets the organization development goals of the City as determined by the City Manager and/or the Director of Human Resources and Risk Management.

Recommends and coordinates activities to build and promote inclusion and diversity.

Confers with City management and department level management to assess service needs and resolve problems. Develops internal resources or identify and use external resources to meet needs. Consults with City Manager, Department Directors and Division Managers to identify and assess training needs and works collaboratively with stakeholders to enhance overall employee development programs.

Conducts departmental organizational analyses, including organizational charting, mapping, essential function review and development plans for training and special projects.

Conducts assessments, performs gap analysis, and develops strategy and planning for individual learning and organizational development. Oversees and coordinates delivery of City-wide training programs.

Collaborates with staff from other departments, outside vendors, colleges, universities, and others to create continuing education and professional development opportunities for City employees.

Establishes relationships with local high schools and trade schools to develop programs that would provide on-the-job training work opportunities at the City in conjunction with in-school curriculum for students who are serious about a career in local government.

Conducts a variety of analytical studies. Develops and reviews reports of findings, alternatives, and recommendations.

Creates and administers online learning courses and other educational materials for employees. Administers Human Resources' training software platform.

Evaluates organizational performance (employee surveys, performance measures, and exit surveys) to ensure training meets business needs and improves performance.

Formulates and implements change management practice plans and fosters communications and learning practices.

Prepares and conducts regularly occurring training workshops and customized development opportunities for City departments.

Conducts department impact studies to assess impact of new policies and procedures on departmental functions, including but not limited to new software applications, processes, and internal procedures which may affect departmental organizational development.

Develops and coordinates formalized mentorship and employee volunteer programs.

Performs other duties as assigned or required.

Minimum Qualifications

MINIMUM QUALIFICATIONS

* Bachelor's degree in Human Resources, Organizational Development, Industrial Psychology, Business, Public Administration, or closely-related field from an accredited college or university; and
* Within the past eight (8) years, must have five (5) years of progressively and highly responsible organizational development experience that includes direct experience in thedesign and facilitation of organization and employee development training activities and programs; and conducting individual and organizational training needs assessments and performance coaching services to all levels of the organization; and
* Must satisfactorily demonstrate to hiring committee that proficient communications, decision-making, planning, presentation, and leadership skills are evident and that management and organizational culture philosophies are aligned with those desired by the City Manager; and
* Must possess (or able to obtain within fourteen (14) days of hire) and maintain a valid Florida driver's license.

PREFERRED QUALIFICATIONS

Minimum Qualifications for education and experience must be met before consideration of the following Preferred Qualifications:

* Master's degree in Human Resources, Organizational Development, Industrial Psychology, Business or Public Administration from an accredited college or university.
* Experience working with municipalities or other county or state governmental agencies.
* Experience working with unionized employee groups.

Supplemental Information

Effectively communicates with the City Manager, customers, other employees, other departments, other governmental and regulatory agencies, the general public, community organizations, neighborhoods, districts, and media representatives using multiple communication platforms as needed to convey City goals, policies, strategic plans and other key information, to coordinate work activities, to review status of work, to exchange information, and/or to resolve problems.

Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.

Ability to prepare accurate and thorough written public information material to a diverse customer environment.

Ability to understand and to quickly and accurately follow brief oral and written instructions on confidential and complex matters.

Ability to establish and maintain harmonious working relationships with City Manager, customers, other employees, other departments, other governmental and regulatory agencies, the general public, and media representatives.

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of industrial psychological principles, theory and methods as applied to area of concern.

Considerable knowledge of the job content, qualifications, and requirements of City's positions.

Considerable knowledge of strategic planning, organization development, and change management practices.

Considerable knowledge of and ability to address workplace trends or issues such as a multi-generation workforce.

Ability to write comprehensive and analytical technical reports.

Ability to utilize automated statistical programs.

Ability to conduct presentations.

Ability to conduct training workshops.

Ability to express oneself effectively and professionally orally and in writing.

Ability to plan, organize, train, and supervise a staff of professional, technical and clerical personnel.

Ability to maintain effective working relationships with employees and outside agencies.

Ability to make appropriate applications of laws, guidelines, policies, rules and procedures.

PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements:Tasks require the ability to perceive and discriminate visual cues or signals. Tasks require the ability to communicate orally.

Environmental Factors:Essential functions are regularly performed without exposure to adverse environmental conditions.

The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S.C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others..... click apply for full job details