Claims Administrator

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Job description

About Case Strategies Group:

We service clients by evaluating loss, examining coverage to ensure recovery, and assisting in the process of returning properties to their pre-loss state. We are committed to minimizing disruption of lives and income.

Responsibilities:

• Obtains client information by answering telephone calls; asking clients questions; verifying information.
• Determine eligibility to advance claim to next stage by comparing client information to requirements.
• Answer nonlegal/general questions.
• Data entry and data corrections into software systems and databases.
• Inform clients by explaining procedures; answering questions; providing information.
• Maintains and improves service quality by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• 40 hours a week office job, no travel, full benefits, etc.

Qualifications / Skills:

• MS Office proficiency
• Exceptional verbal communication skills
• Amazing Phone etiquette
• Unsurpassed listening skills
• Data entry proficiency
• Must work well in a team
• Customer service etiquette
• Detail oriented
• Professional Demeanor
• Multi-tasking Ability

Education, Experience, and Licensing Requirements:

• 2-year degree minimum requirement.
• Excel proficiency required (will be tested during interview).
• Previous customer service experience (especially in legal field), preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk and hear. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

EEOC

777 Partners is an Equal Opportunity Employer. All aspects of consideration for employment and employment with the Company are governed based on merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.