Groveland - Customer Service Delivery Driver

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Job description

Company Name: Kroger Logistics

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

Provide excellent customer service while delivering orders to the customerAct as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customersEnsure a high degree of professionalism and personal presentation when interacting with customersDrive a company vehicle safely and in accordance to Kroger's driving standardsEnsure customer orders are delivered on time and in good condition, resolving any issues that may occurMaintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standardsControl and maintain an accurate record of customer deliveriesAssist fellow drivers that may encounter difficulties while out deliveringEnsure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulationsHandle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisorComplete pre-inspections check of company vehicle before use and report any defects to supervisorOperate company provided technology devices for mapping and customer interactionMust be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

Valid driver's licenseExcellent communication and customer service skillsMust have a good driving recordAbility to operate a delivery van and handheld tablet deviceMust be able to lift up to 30 lbs. with or without reasonable accommodationMust be at least 21 years old

Desired Previous Experience/Education

High School Diploma or GEDAny customer service experienceAny delivery driver experience

Education Level: High School Diploma/GED Desired

Required Certifications/Licenses: Driver's License

Position Type: Full-Time

Shift(s): Day; Evening

Regions: Any

States: Florida

Keywords:

Jobs at Kroger Logistics: Kroger Logistics is a best-in-class supply chain team that services our more than 2,500 grocery and convenience stores that stretch coast-to-coast across the U.S., including Alaska. We are comprised of more than 30 distribution centers, regional freight centers, transportation and office locations. In Kroger Logistics, we offer career opportunities in Safety, Professional Driving, Warehouse Operations, International Logistics, Engineering, Supply Chain and Human Resources. If you are looking for an ever-changing, fast-paced environment focused on supporting our Customer 1st Strategy, we welcome your online application.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: FL || Groveland || 7925 American Way || 34736 || Kroger Logistics || None || Logistics/Supply Chain; Manufacturing; Operations || Employee || Non-Exempt || Full-Time || Driver's License