Front Desk Receptionist

Doctors United Group is looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of Doctors United Group.?

Top candidates should be able to work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.?

RESPONSIBILITIES AND DUTIES

? Register patients and process related paperwork

? Interview patients to gather demographics, prepare standard registration forms, and emergency information

? Verify insurance information

? Correctly document and scan information into EHR, maintaining accurate and organized records that are readily available for review.

? Schedule patients for follow up visits

? Follow up with patients who miss appointments and reschedule for earliest available time.

? Answer phone, resolving the issue or ensuring the call is transferred to the right person for resolution.

? Any tasks assigned by management

QUALIFICATIONS

Education:?

? High School Diploma or GED?

Language:

• Bilingual

Experience:

? A minimum of one year prior experience in a customer service role in intense environment, preferably medical.????

Specific Skills:??

? Possess great communication and listening skills

? Excellent customer service skills

? Detailed and results oriented

? Computer Efficient

? Must be able to communicate effectively through written and / or verbal communication

Physical Abilities:??

Able to sit, stand, bend for long periods of time. Minimum lifting required for this position.