Administrative Assistant

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Job description

Job description

With our inception in 2004, Hallandale Pharmacy's growth has been propelled by the increase in demands of custom medications. While quality is the foundation of our practice, our service to our patients and providers, drives our mission. We regard our relationships with our trusted practitioners as a partnership.

Duties and Responsibilities

• Assist with daily office and operational functions of the company.
• Ensure that the telephone is answered properly, and messages are handled courteously, accurately, and responded to in a timely manner.
• Customer services skills are a must!
• Perform all tasks and duties as assigned to support all company operations and departments.
• Able to identify areas of concern and develop processes and procedures to aid in our growth and the long term health of the business.
• Comfortable working in a high-performance environment, with ability to embrace and thrive with change.
• Comply with all company policies and procedures; maintains respectful relationships with coworkers, customers and vendors.
• Compensation based on qualifications and experience.
• Experience is preferred.
• Must be able to assist in all positions if needed Required Skills
• Attention to accuracy and details
• Ability to work calmly under pressure
• Punctuality and reliability
• Effective multi-tasking and time-management skills
• Excellent customer service and verbal communication skills
• Ability to work productively alone and well with others
• Proficiency in MS Office (MS Excel, Word and MS PowerPoint in particular)
• Job Type: Full-time
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Greet visitors as needed
• Work closely with management in developing an integral team that effectively represents the quality and professionalism
• Act as backup to the staff by handling customer inquiries via telephone and tours of property as needed
• Attend and participate in training programs and seminars as requested
• Run errands such as delivering various communications to guests or other departments as needed.

Knowledge, Skills and Abilities

• Ability to cope with varied levels of workload and multiple tasks
• Must be able to work in a fast-paced and changing environment
• Accurate data entry skills
• Strong time management and organizational skills
• Excellent communication skills, both orally and in writing
• Willingness to be a team player and promote a positive team environment
• Excellent attention to detail
• Flexible and proactive to meet company needs
• Self motivated and able to work independently
• Strong interpersonal and people skills
• Able to read, write, and speak English fluently

Experience and Education

• Bachelors are a must
• One year of pharmacy experience or healthcare related experience preferred
• Experience in Microsoft Office (Word, Excel, etc)

Benefits

• Health/Dental/Vision
• Paid Time Off (PTO)
• Paid Holidays
• Potential for career growth within an expanding team and organization