Medical Front Desk Check In/Check Out

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Job description

The Patient Care Coordinator/Front Desk Clerk will be the first point of contact and should possess a high level of customer service and enthusiasm.

JOB DUTIES:

• Welcomes and greets all patients and visitors, in person or over the phones
• Manages sign in sheets
• Schedules appointment
• Takes messages
• Assist vendors
• Monitors the lobby for cleanliness and patients in distress
• Completes patient check-in processes
• Assists traffic on phone and check out process
• Assist medication refill and patient requests /needs
• Assists patients and providers at the conclusion of patients visit
• Forwards provider correspondence and/or reports to referring providers
• Processes medical records releases as outline in authorization
• Assists office manager with staffing and reporting
• Other duties as assigned
• Must be willing to work occasional overtime
• Must be willing to work occasional weekends
• Must be willing to help out occasionally in other locations

JOB REQUIREMENTS

Education and/or Experience

• Minimum High School Diploma or GED equivalent
• Knowledge of clinical office
• Minimum one year entry level experience in office environment

Required Knowledge - Skills and Abilities

• Able to work independently
• Must be organized
• Able to function in stressful situation with patients in front of them
• Ability to work effectively as part of the team
• Strong organizing, coordinating and multi - tasking abilities

WORK ENVIRONMENT

All work is performed within a standard health care/primary care clinical setting.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location