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Assistant Property Manager
FirstService Residential
2021-12-03 07:32:04
North Miami Beach, Florida, United States
Job type: fulltime
Job industry: Real Estate & Property
Job description
- Supports the licensed Community Association Manager on site with any delegated administrative, financial or operational tasks. * The Assistant Property Manager also provides exemplary service in a manner consistent with the values and mission of the Company. * He or she performs all responsibilities while demonstrating outstanding customer service skills representative of the Compase Service Standard as it relates to this function. * This includes working interdepartmentally, as well as, with our external customers. * (May include some or all of the following as applicable) * Reviews all invoices for appropriate documentation and approval prior to processing. * May oversee and schedule staff for site. * Maintains schedules and timesheets/cards for payroll purposes. * Keeps track of activity logs and incident reports for the Community Association Manager's review. * Assists in preparation of reports for inclusion in monthly board packages. * Assists with vendor and invoice reconciliation. * Collects monthly rental payments, makes deposits, runs delinquency reports and sends out delinquency notices, as applicable. * Prepares rental or new resident packages as required. * May fill front desk shifts when needed. * May provide training for new hires in corresponding department. * Assists in investigations, tape/log reviews for any unusual incidents. * Assists Community Association Manager with any special requests, i.e. administrative work, mailings, etc. * May monitor Emergency Response System, if applicable. * Monitors and controls Electronic Security Control System, where applicable. * Maintains daily log, records and forms. * Resolves and follows-up on all complaints/issues and reports to Community Association Manager. * Maintains a safe and secure environment throughout the building/property(s). * Ensures all safety precautions and procedures are followed while performing duties. * May be assigned other duties by the on-site Community Association Manager. * High school diploma required. * Associates degree with concentration in business preferred, or equivalent combination of education and experience. * Two (2) to three (3) years of business experience preferred. * Strong customer service, communication and interpersonal skills required. * Detailed oriented and able to multitask. * Effective written and verbal communication skills. * Demonstrates excellent customer service, communication and time management skills. * Strong verbal and written communication skills creating effective customer-focused relationships with all levels within the organization. * Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point and Outlook. * Experience in maintaining a website is desired. * Multiple language fluency is desirable. * May be required to travel for training sessions off-site on an ad-hoc basis. * May be occasionally required to cover for front desk staff at other communities within a reasonable commuting distance when needed. * Ability to work extended hours and weekends on as needed basis. * Ability to lift up to 5 lbs. * and work in a sitting position for long periods of time. * Extensive use of fingers for typing and visual use of the computer monitor. * Communicate, receive and exchange ideas and information by means of the spoken and written word; ability to quickly and easily navigate the property/building as required to meet the job functions. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. * May require outdoor site visits on an occasional basis. * Disclaimer: This is not an all-inclusive job description. * In addition, management has the right to change any portion of this job description at any time and for any reason.
Job Types: Full-time, Contract
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Sunny Isles Beach, FL 33160: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Property management: 3 years (Preferred)
Language:
- Spanish (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location