OC-Employee Experience Partner

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Job description

Description

Employee Experience Partner -AdventHealth Ocala

Location Address: 1500 SW 1 st Ave Ocala, Florida 34471

Top Reasons To Work At AdventHealth Ocala

• Horse Capital of the World
• Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota
• Part of the community since 1898, providing healthcare to Marion County for over 120 years
• Florida Hospital Ocala offers a broad spectrum of services, with programs that are nationally recognized and accredited
• Spectacular springs throughout the county

Work Hours/Shift: Full Time

GENERAL SUMMARY:

The Employee Experience Partner (EEP) will facilitate and provide support for general human resources policies and procedures. This role provides administrative support to the human resources function to include office management, document management, and customer service support. EEP provides support for employee events, engagement programs, and communication. Individual uses excellent customer service skills in promotion of the HR operating model and serves as a liaison with shared services as necessary. Other responsibilities may include, but not limited to, new hire processing, separation of work procedures, and compliance monitoring for regulatory requirements.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Coordinates and supports employee onboarding, regulatory compliance maintenance, and HR projects.
• Provides office administrative support utilizing excellent customer service skills while promoting the HR operating model. Specific office administration duties may include, but not limited to: ordering and managing inventory of office supplies, manage ingoing/outgoing mail, managing calendars and schedules for HRBP(s) as necessary, preparing agendas, taking minutes, and managing phone/walk-ins as appropriate to support HR operating model. Supports HR programs and initiatives at a local level as directed.
• Supports employee badge administration process, including granting and tracking badge access as appropriate, maintaining badge supplies, and printer maintenance.
• Coordinates activities and performs transactions as directed related to department and organizational design changes.
• Provides support service for candidate and new hire experience as directed, to include, but not limited to: serving as liaison to hiring manager and employee health as appropriate, completing new hire onboarding process, and supporting new hire orientation logistics. Supports processes for immigration regulatory compliance.
• Performs processing, tracking, and documenting compliance-related functions, such as: license/certification/registration maintenance, documentation of employee competencies and performance evaluations, orientations, and employee health requirements. Responsible for document management which may include but not limited to, scanning/filing/linking documents for employee HR files, preparing documentation for regulatory agencies, coordinating regular audits to ensure compliance requirements are met, and coordinating with HR Shared Services as appropriate for document management needs. Identifying and escalating issues, risks, and non-compliance.
• Tracks compliance with performance management process as directed.
• Performs separation of work processes as directed. Responsibilities may include, scheduling and conducting exit interviews, and facilitating repayment programs in coordination with shared services.
• Tracks and monitors compliance and documentation for special compensation programs according to policy and coordinates repayments with shared services as appropriates. Examples of special pay programs include sign-on bonuses and GN program incentives.
• Supports employee wellness program administration.
• Administers tuition reimbursement programs according to policy and procedures. Provides transaction support for the PDO donation program, ensuring compliance with facility, regional and corporate policies
• Supports employee events, projects, and communication as directed, examples include: service awards programs and events, mailing projects, employee related functions, local job fairs, open enrollment events and communication.
• Manages logistics related to employee engagement and retention programs, such as meal tickets and prizes.
• Stores and maintains HR policies and procedures according to organizational documentation as directed.
• Participates in the revision of policy changes as directed.
• Supports change activities as directed.
• Liaisons with shared services as needed.
• Collect data for HR programs and analytic needs as directed
• Demonstrates stewardship in facility resources.
• Supports mission integration and culture development as directed.

Qualifications

KNOWLEDGE AND SKILLS REQUIRED:

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Working knowledge of or aptitude to learn human resources disciplines applicable for assigned duties
• Professional, excellent oral and written communication skills
• Problem solving and critical thinking skills
• Ability to handle confidential matters with maximum discretion

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree in human resources, business or related field, OR 2-3 Years of Human Resources Experience

EDUCATION AND EXPERIENCE PREFERRED:

• • 2+ years of HR experience
  • Project management and consulting experience
  • Bachelor's degree in human resources, business or related field

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• Professional in Human Resources (PHR) or Society for Human Resources Certified Professional (SHRM-CP)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.