Change Management Lead/Change Management Consultant

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Job description

Job Type:
Full-Time

Overview:
We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

The Change Management Lead has an important role to play in leading the change initiative for an HCM implementation and other P&O Operational Excellence processes and projects. The primary goal of the Change Management Lead is to develop and execute change management strategies to drive effectiveness and success of large-scale, global change efforts.

Responsibilities:
Apply a change management process and tools to create a strategy to support success and adoption of change, primarily an HCM implementation.

Support the design, development, delivery and management of communications.

Assess the change impact

Conduct impact analyses assess change readiness and identify key stakeholders.

Support the design and delivery of training programs, in partnership with Training Specialist.

Identify, analyze and prepare risk mitigation tactics

Identify and manage anticipated resistance

Consult and coach project teams

Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

Support and engage senior leaders

Coach leaders and stakeholders globally

Support organizational design and definition of roles and responsibilities

Partner with Project Manager to integrate change management activities into project plan

Track and report issues

Define and measure success metrics and monitor change progress

Qualifications:
Bachelor's degree in business, HR, or related field

3-5 years of experience in change management for large-scale, global change efforts

Experience with HCM or HR systems implementations

Experience and knowledge of change management principles, methodologies and tools

Exceptional communication skills, both written and verbal

Excellent active listening skills

Ability to clearly articulate messages to a variety of audiences

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Organized with a natural inclination for planning strategy and tactics

Problem solving and root cause identification skills

Acute business acumen and understanding of organizational issues and challenges

Familiarity with project management approaches, tools and phases of the project lifecycle

Change management certification or designation desired

Benefits of Joining the Club:
Medical, Dental and Vision Insurance

401K with match

PTO

Aligner and Whitening Benefit

Collaborative work environment and positive culture

Company Profile:
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

What is SmileDirectClub?

What are our customers saying?

What is a SmileShop?

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