US - Field Service Support, Hourly

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Job description

•Reimbursement for food while traveling
•Hotel arranged and paid for by company
•Direct Deposit every two weeks
Work Schedule: 8-5
•Typically Monday - Friday (8 hour days) with some occasional Saturdays
•A four-day workweek (10 hour days) is possible if field production dictates
•Weekends and some holidays off

We partner with the local electric utility to provide a free service to its customers in selected neighborhoods throughout Florida. This program relies on the Field Service Technician to install energy-efficient products in the customer's home to help reduce the electrical consumption. Technicians will also qualify customers to receive additional free services based on the home's energy efficiency. The contract can be extended up to 24 months.
Job Responsibilities (not all-inclusive):
•Installing energy-efficient products in residential homes such as LED bulbs, low flow water aerators and showerheads, hot water tank insulation jackets, pipe insulation, foam sealant, and other measures
•Educating customers about ways they can save money by reducing their electrical consumption
•Accurately reporting installation measures
•Quality reporting to the Field Supervisor
•Documenting safety issues to management
•Safely driving work trucks/box vans to and from the customer's home and office/hotel
•Participation in neighborhood kickoff events
•50% travel time throughout Florida (Vehicle provided while traveling)

What we are looking for:
•A background in Sales, Customer Service, HVAC, energy efficiency, construction or related field a plus
•Ability to work with a partner with minimal supervision
•Ability to travel overnight throughout the work week
•Excellent customer service background
•Excellent written and verbal communication skills
•Detail oriented
•Strong ethics and sense of responsibility
•Safety minded
•Ability to work to a deadline and in fast paced environment
•High School Diploma or equivalent
•Valid Driver's License
•Ability to pass criminal background and drug screening
•Ability to speak Spanish desired but not required

•Production, Safety, and QA bonuses are possible though not guaranteed
Education:
•High school or equivalent (Required)
License:
•Driver's License (Required)
Work Location:
•On the road 50%
•Local to Orlando office 50%
Covid-19
All appropriate Covid-19 responses and prevention established by the Company will apply to this position. Actions/Materials such as facemask, gloves, hand sanitizer, disinfectant sprays, social distancing, temperature checks, and other requirements set forth in the Company's Standard Operating Procedure must be followed at all times.