Business Systems Analyst I - FOS

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Job description

Job Description

About the team

The FIS Output Solutions (FOS) team is responsible for print and electronic communications for thousands of FIS clients. The Business System Analysts are the project accelerators within the FOS organization. From the initial sizing request through the project go-live our objective is to accelerate the completion/implementation of the development requests.

What you will be doing

Under the direction of the manager/director, or more senior business analysts:

• You will formulate, gather, and define requirements through research in order to estimate requests costs.
• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
• Re-engineers processes to deliver greater effectiveness and efficiency.
• Identifies/documents how applications and systems interact to support business processes.
• Completes test output validation to ensure changes which are made to the application meet client needs and that application integrity is maintained.
• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Ensures changes made by programmers are correct.
• Conducts tests using client data to be certain client needs will be met.
• Reports and reviews testing results.
• Educates internal employees or external clients on products, services, and procedures to help estimate requests.
• Considers business implications of the application of technology to the current business environment.
• Other related duties assigned as needed.

What you bring

• Bachelor's degree in computer science or information systems or the equivalent combination of education and work experience
• 0-2+ years' work experience or internship(s) in corporate environment
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills
• Ability to relate to technical and non-technical audiences at various levels in the organization
• Willingly shares relevant technical and/or industry knowledge and resources
• Analytical mind-set, problem-solving ability, and time management skills
• Ability to persuade and influence others on the best approach to take
• Is resourceful and proactive in gathering information and sharing ideas
• Good MS Office Skills

Added bonus if you have

• Knowledge of FIS' products and services
• Knowledge of financial services industry
• Knowledge of print, mail, graphic art, and electronic communications channels
• PMI Project Management Ready™ or CAPM®: Certified Associate in Project Management

What we offer you

• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• Great work spaces with dedicated and motivated colleagues

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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