Human Resources Coordinator

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Job description

General Summary:

The ConnectWise HR Coordinator supports our colleagues by managing Talent/HR-related activities & functions including onboarding/offboarding, colleague relations, managing benefit plans, and other Talent related functions.

Essential Duties and Responsibilities:

• Be the first point of contact for colleague questions to the HR team


• Partner with colleagues and management to communicate various policies and procedures


• Perform HR/Talent administrative tasks, such as onboarding new colleagues including background checks, internal set up and conduct orientation


• Maintain current information on company intranet and HRIS system


• Comply with all regulatory requirements and mandated reporting


• Maintain knowledge of legal requirements and ensure policies, procedures, and reporting compliance.


• Benefits auditing and reconciliation


• Respond to colleague relation issues and complaints. Work with colleagues and managers to answer questions and resolve issues


• Conduct exit interviews, analyze data, oversee colleague relations and make recommendations for corrective action and continuous improvement


• Scanning and electronic filing of documents, including contracts, employee paperwork, and confidential documents


• Assist the organization with 401(k) and benefit changes and procedures, including open enrollment

• Maintain employee confidence and protect operations in keeping all data confidential


• Assist in formal training sessions, orientations and retirement seminars for colleagues concerning benefits programs and changes that occur


• Other duties and projects as assigned

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Attention to detail is essential


• Outstanding suite of communication skills, including verbal, written and listening


• Advanced knowledge of Microsoft Office programs including Outlook, Excel, and Word


• Outstanding organizational skills, including the ability to handle multiple priorities


• Ability to work constructively under stress and pressure in a fast paced, multi-tasking environment


• Excellent team skills with the ability to create effective relationships with peers, partners and leadership

Educational/Vocational/Previous Experience Recommendations:

• Bachelor's degree required


• At least one year of Human Resources experience required


• Previous Benefits administration experience preferred

Working Conditions:

• Professional office environment and remote work available


• Minimal travel required

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The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ConnectWise is an Equal Opportunity Employer.