Inside Sales Associate

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Job description

Company Overview
White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets.

White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees, and offers nearly 450,000 SKUs to approximately 150,000 customers. White Cap includes the Brafasco and NCA brands in Canada and multiple brands that fall under Construction Supply Group.
White Cap was previously known as HD Supply Construction & Industrial and became an independent company in October 2020.

Job Description & Qualifications
Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Major Tasks, Responsibilities, and Key Accountabilities

• Prospects for new sales opportunities. Generates leads via outbound calling and e-mail.
• Provides pricing and delivery information.
• Procures and maintains inventory. Monitors to ensure proper inventory turns.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Resolves customer service issues. Tracks open sales orders.
• Maintains strong working relationships with vendors.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience
HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Experience selling in an inside sales environment and/or demonstrated success working with customers.
• Experience with inventory sales preferred.
• Degree preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Work Location: One location