Please scroll down, To apply

IT Administration Specialist I

hiring now

Experis

2021-12-03 07:50:09

Job location Tampa, Florida, United States

Job type: fulltime

Job industry: Administration

Job description



Description :



  • At least 1-year relevant experience required.

  • Competent in supporting enterprise customers and partners in a client systems/workstation environment, including but not limited to desktops, networks, laptops, peripherals, POS systems, and various in store technologies



Duties may include:



  • Hardware and Software Management: Online and spare parts inventory control, installation and configuration, management, and troubleshooting.

  • Assist with new technology research, testing and pre-purchase evaluations.

  • Assist with system health monitoring, performance analysis, proactive alerting, software upgrades and maintenance, rack space management and warranty repair coordination.

  • Proactive Maintenance and Incident Resolution: Routine system and process monitoring, incident resolution or escalation, outage status tracking and technical library management.

  • Function as a remote liaison to other groups in EIT to assist with project related tasks, reporting and analysis, in-depth troubleshooting of complex IT related incidents, customer relations.

  • Group Policy Administration: Assist with design and implementation of new group policy solutions and continued maintenance.

  • Print Services: Duties include management of Windows print servers and associated print queues.

  • Must haves: Retail POS, iPad, Ingenico card readers, Call Center Support.

  • Technology Requirements (I.E Programs, systems, etc.): Desktop, Laptop, Network Printer, Network Cash Drawer, Digital Signage, Outlook, Office.



Preferred background/prior work experience:



  • Call Center / Retail technology.

  • We are looking to have CompTIA certification, Active Directory usage as well as iPad, Desktop, Laptop, Digital Signage, Network Cashdrawer and Card reader, and Copier experience.



Priority soft skills:



  • Great communication skills, customer service skills, punctual, time management.

  • Resource will support repopulating desktops on empty desks TMO to provide laptop.

  • Resource will be onsite and must meet onsite requirements.

  • Possibility for extension.

- provided by Dice

Inform a friend!

Top