Loan Servicing Specialist

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Job description

Duties And Responsibilities

• Confirm the validity of the borrower details available on the loan documents against borrower information available in the loan servicing system and prepare a payoff quote based on the information available
• Board loans to the system or of record in accordance with all deal and loan documents
• Review restructure documents and checklist(s) and ensure that all modified loan terms are complete, accurate and consistent with servicing policies
• Spread Office, Retail, Hospitality, Multifamily and other commercial property financial statements
• Ensure the system of record reconciles to the outstanding indebtedness for all loan types
• Demonstrate in depth understanding of the system of record to include but not limited to; capitalizations, deferments, waivers, payments in kind, consolidations, rate changes, default date/rate changes, due date changes, and expense reallocations
• Reconcile clearing and custodial bank account activity where necessary
• Display a strong sense of urgency regarding clearing applicable unapplied amounts from loan level suspense
• Work closely with Asset Managers, Bankruptcy department, and Billing to research and resolve any discrepancies with the loan documents or system of record
• Send clear and concise communications to all stakeholders detailing the nature of all changes in loan terms, and cash application
• Ensure applicable documents are uploaded to the system of record as necessary
• Resolve complex loan issues, ensuring the system of record reflects the loan terms per the applicable loan documents
• Promptly comply with all audit requests related to the reconciliation of the system of record to the applicable loan documents
• Process incoming invoices for prompt approval and payment
• Process non transfer request for a timely review and response
  

Education And Skills

• Bachelor's Degree (Finance or Accounting Preferred) or equivalent work experience
• Strong understanding of commercial loan documents, varying loan terms, and amortization schedules
• Strong attention to detail
• Strong analytical and problem solving skills
• Must be able to work within a diverse team and drive positive outcomes
• Commitment to professional and personal excellence/achievement
• Good written and oral communication skills
• Excellent PC skills, with an emphasis in MS Excel
• 2+ years mortgage servicing industry and/or financial industry experience
• 2+ years' experience with commercial loan documentation
• 2+ years' experience working with complex loans
  

Working Conditions

While performing the duties of this job, the Associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop. The Associate must occasionally lift and/or move up to 25 pounds. Evening and/or weekend work may be necessary to meet deadlines. This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties.

Rialto Capital is committed to the principles of Equal Employment Opportunity. Our policy is to provide equal employment opportunity to all applicants and Associates without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age (40+), disability, veteran status, genetic information (including family medical history), or any other legally protected status.