Front Desk Receptionist

Job description

About us

Lotus Acupuncture

Interview process starts November 18th, 2021

Hire Date December 3rd, 2021

We are a thriving wellness center and would like hire a new team member as receptionist position. This offer can be part or full time for current or graduate students waiting to get acupuncture licensed or for a college student. You set your hours and can change hours with advance notice before the next trimester. Your duties are as follows but not limited to:

• Effective pre-registration, registration and scheduling of multiple patient appointments.
• Manages the multiple additions and cancellations of patient appointments.
• Missed appointments are to be follow and re-schedule accordingly based on the patient needs.
• Inbound and outbound calls.
• Efficiently and accurately gathers and inputs patients/guarantor demographic and financial information in appropriate EMR system.
• Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.
• Collects patient financial responsibilities at the time of service.
• Solidly responsible for the payments collected through the employees working shift.
• Responsible for entry of patient charges.
• Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self-pay portions. Script will be provided. You will not need to know insurance.
• Accurately communicates all procedures pertinent information including arrival time, location and duration to the patient.
• Generate correspondence/written communication.
• Performs check in and check out of patients.
• Acts as a liaison to the clinical staff.
• Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
• Post stories on social media at least once/ day.
• Opening and closing the office.
• Obligated to one weekend day/ month.

Please email us your resume or CV.
Do not call the office about this position, for all questions please email the office.

Must be Fully Vaccinated with the Covid-19 vaccine

Hourly (Pay Rate $: $14.00/ Hour) Once done with training

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

COVID-19 considerations:
All patients and employees are required to wear masks and take daily temperature checks

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: One location