Senior eCommerce Business Analyst - Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Positions in this function include those responsible for analyzing, researching, collaboration with product owners and documenting all enhancements and processes related to developing and optimizing a direct-to-consumer eCommerce experience. Provides digital and operational analysis utilized for decision making. Makes recommendations based on the analysis and provides explanations for output results as needed.

Primary Responsibilities:

• Taking requirements provided by our product team and external users and ensuring our delivery team has the information and direction they need to complete applicable enhancements
• Design, develop, maintain, and support reports, dashboards, scorecards, and metrics for the Store with a granular focus on optimizing conversions
• Own tracking of the customer shopping journey, including data collection, reporting, analysis and recommendations for experience and technological improvements
• Identify, create project plans, and implement software enhancements
• Produce and publish scheduled reports, dashboards, and metrics based on defined schedules
• Provide explanations for reporting results as necessary
• Assess, interpret, and document customer needs and business requirements
• Solves complex problems and/or conducts moderately complex analyses
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Translates concepts into practice via design, coding, and maintenance of assigned software
• Provides explanations and information to others on difficult issues
• Acts as a technical resource

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree with 2+ years of experience or 5+ years of equivalent experience
• 3+ years of experience in either a business analyst, product or analytics role
• 3+ years of experience writing user stories and business requirements
• 3+ years of experience in an eCommerce environment
• Intermediate level of proficiency in Microsoft Access, Word
• Advanced level of proficiency in Microsoft Excel

Preferred Qualifications:

• Knowledge of CMS and commerce software functionality and/or implementation
• Experience with Powerpoint
• Experience working in an agile development environment

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $64,800 to $116,000. The salary range for Connecticut/Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior eCommerce Business Analyst, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote