Medical Receptionist

Job description

Milan Eye Center is excited to have been awarded "Best Ophthalmologist" in North Fulton and South Forsyth! We are a growing, multi-provider, multi-location, ophthalmic practice in the North Atlanta area seeking a FULL TIME front office receptionist for an Ophthalmology surgical services. Our practice seeks a fast paced and experienced professional with at least 2 years of related experience. Must be extremely organized, detailed and a strong team player.



ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

General Statement of Duties: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.

Examples of general duties:

· Maintains work area and lobby in neat and orderly manner

· Screens visitors and responds to routine requests for information.

· Greets patients and visitors in a prompt, courteous and helpful manner

· Checks in patients, verifies and updates necessary information in the medical record

· Answers telephone, screens calls, takes messages and provides information

· Types correspondence as directed

· Attends meetings as required

· Manages scheduling, telephone and coordinates patient flow

· Collects accurate patient data via patient/caregiver participation and enters corrections upon admission

· Exhibits excellent customer relations when working with physician offices

· Assists in preparing patient medical record prior to admission

· Collects money from patient when necessary

· Documents patient information according to established standards of care, policies and procedures

· Provides pertinent patient information to the physician and family members

· Discusses patient information with other health team members in an appropriate environment

· Performs related work as required

Professional Requirements

· Adheres to dress code; appearance is neat and clean

· Reports to work on time and as scheduled, completes work within designated time

· Attends annual review and mandatory meetings as scheduled

· Represents the organization in a positive and professional manner

· Knowledge of medical terminology is required

· Maintains patient confidentiality

Regulatory Requirements

· High school diploma or equivalent

· One year previous experience in a medical office or similar training

Skills

· Basic computer knowledge

· Ability to set priorities

· Knowledge of business office procedure

· Skill in greeting patients and answering the telephone in a pleasant and helpful manner

· Ability to speak clearly and concisely

· Ability to read, understand and follow oral and written instruction.

· Ability to establish and maintain effective working relationships with patients, employees and the public.

· Excellent organizational skills