Business Analyst- Adobe Experience Platform

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Job description

Job Description

ROLE PURPOSE

TheBusiness Systems Analyst is the key liaison between a high profile client and the Merkle Technology Teams. This is a highly visible position, as the Senior Business Analyst elicits and drives requirements and initiatives at multiple levels of detail for a Merkle client(s). The Business Systems Analyst should have a strong attention to detail and is entrusted with accurately documenting requirements and acceptance criteria for a project.

KEY SKILLS AND EXPERIENCE

Contribute as a project cross functional team.

Participate in deep dive sessions with end users and subject matter experts as a means to elicit business logic.

Support and influence the BSA Center of Excellence through support of best practices and sharing insights within the BSA Community (managed services and implementation).

Provide consultative expertise (Internal & External)

Ensure the enablement of a smooth transition and maintenance of the solution into production, working with internal team members, end users, and supporting facilitating change requests with the broader team using a defined change management process.

Lead data asset analysis for the incoming data to understand how data relates to business requirements and business rules

Responsible for written requirements specifications (business, functional, STT, FLD) from initial creation, through change management and solution delivery.

Interface with the client, third-party vendors, and multi-disciplinary teams within Merkle to develop the solution

Manage and/or mentor less senior BSAs within the Implementation team and client projects ensuring BSA Deliverables.

Synthesize complex and sometimes contradictory information into concise, readable, unambiguous written requirements at multiple levels of detail across key supporting documents.

Ability to understand and/or uncover the issue and propose a change/solution for the data itself, for data transformations

Provide input into the functional design of solution data integration, in cooperation with systems analysts, leveraging multiple traditional inputs (Customer, Transaction, Promotion History).

Adherence and input provided to project management regarding schedule, scope, risks, and cost tradeoffs.

Utilize and provide recommendations regarding BSA best practices.

Serve and support other BSAs as the functional point of contact for the solution during design and development, working through data and design questions/issues as they arise.

Work closely with the Quality Assurance discipline or lead this discipline on small projects definition and execution of a test plan, which will include internal testing and user acceptance testing.

Synthesize complex and sometimes contradictory information into concise, readable, unambiguous written requirements at multiple levels of detail.

Develop and deliver account cross-training and knowledge sharing.

Willingness to travel when necessary.

Work with remote and global colleagues and the associated schedule flexibility required due to multiple time zones.