Community Manager (43516)

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Job description

Job Scope:

The Community Manager is accountable for all property operations. The purpose of the manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager. These objectives will include maximizing property values and maintenance of the property's mechanical systems. In addition, the manager will train the Assistant Community Manager to assume all duties of the Manager in the event of the Manager's absence.

Duties and Responsibilities:

* Conduct all business in accordance with The Habitat Company's policies and procedures, fair housing, Americans with Disabilities Act and all other laws pertaining to residential units as well as all employment laws.
* The manager is required to represent the best interest of the community.

Fiscal/Financial

* In conjunction with the Regional Manager, the Community Manager will assist in formulation of budgets for each upcoming calendar year. The manager is responsible for staying within the established budget guidelines throughout the year.
* Ensure that all rents are collected when due, and posted in a timely manner. Makes sure that all bank deposits are made immediately and deposits are reported to the Corporate Office on a daily basis.
* Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Manager is responsible for approving and submitting all invoices to Corporate Office for payment.

Administrative/Office

* Attends scheduled corporate management meeting or board meetings as required.
* Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to Corporate Office and Board on a weekly and monthly basis.
* Manage the community association's employees and contractors.
* Ensures that owner files are complete and that completion leases is being executed properly
* Payroll and invoice processing.

Resident Relations

* Maintain positive customer service attitude
* Initiate and implement policies/procedures to maintain owner's/resident's communication, i.e. complaints, service requests

Safety

* Reports all liability and property incidents to the Corporate Office immediately; ensures that all worker's compensation claims are reported and proper paperwork is completed
* Prepares and maintains all emergency procedures and plans

General

* Performs any additional duties or tasks as assigned by the Property Supervisor
* Dispute resolution/rules enforcement

Personnel

* In partnership with Human Resources, hires, terminates, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.
* Conducts on-going training with office staff, i.e. paperwork, workplace safety, and any other type of training that may be needed on a daily basis.
* Maintains accurate payroll records as required by the company.

Qualifications

Skills and Qualifications:

* Community Management experience required; candidates with experience in subsidized housing experienced strongly preferred.
* Strong written and verbal communication skills.
* Must have both physical and fiscal building knowledge.
* Proficiency in Microsoft Office Suite, including Word, Excel and Outlook.
* Experience with Yardi preferred.
* RIM/COS certifications preferred.