Conference Center Manager

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Job description

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

About JLL -

We're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have nearly 300 corporate offices across 80 countries, with a team of more than 86,000 individuals.

If you're looking to step up your career, JLL is the perfect professional home. With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions-join us at JLL!

The Conference Center Event's Manager main duty is to sell and manage the event spaces for 111 S. Wacker Drive with multiple conference rooms accommodating up to 200 guests in the largest space. This individual will provide exemplary customer service and event planning management according to JLL Experience Management and 111 S. Wacker's standards. The Conference Center Events Manager is also responsible for contract management, accurate reports detailing client requests and billing of services to client, maintenance of website, coordination of vendors and management of the Conference Center team.

JOB DUTIES

Events:

* Manager the day to day operation of conference center events including corporate, social, and non-profit events, and internal meetings
* Conduct client meet and greet prior to event as well as post event follow up as directed
* Maintain vendor relationships, agreements and certificates of insurance
* Assist clients with onsite event coordination including, but not limited to catering, hotel accommodations, decorations, etc.

Administrative:

* Coordinate labor for events including janitorial and security and loading dock schedule
* Be knowledgeable of the conference center audio visual equipment and its operation as well as maintain and secure equipment

Contract File Administration:

* Keep up to date status of all contracts for events, preferred vendors, non-preferred vendors, etc.
* Distributes inner office memos as directed
* Coordinates appropriate labor for all events and as directed
* Coordinates security as directed
* Secure insurance certificates (COI) as directed
* File all correspondence as directed
* Confirm client full payment is received prior to all events

Management

* Responsible for the supervision of the Conference Center Attendant and vendor staff, providing daily support and management of job performance
* Manage staff to meet JLL Experience Management, 111 S. Wacker and contracted client's expectation
* Evaluates and participates in the hiring of the Conference Center Attendant, provide training in JLL Experience Management policies and procedures along with the property's
* Counsels and coaches team members regarding unsatisfactory performance, including recommendation of termination when appropriate

General Event Planning Services:

* Handle all event planning requests in a timely manner from 111 S. Wacker and contracted clients, see through from beginning to end to ensure that they run smoothly be proactive to provide follow-up, updates and status on any and all requests in a timely manner
* Other concierge-related requests, as needed
* Other reports, duties, meetings TBD

SKILLS AND APTITUDES

* Event sales and marketing experience preferably coming from the hospitality industry with 3-5 years' experience. Event planners with 7 years' experience.
* Must be able to develop and evaluate event budgets
* Must have experience developing and leading marketing activities to include website development.
* Must have contract negotiation experience
* Candidates with outside sales experience and cold calling is a plus.
* Must have high proficiency in MS Excel and other spreadsheets, experience with CRMs.
* Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
* Able to think quickly and efficiently when confronted with a client request
* Motivated self-starter who is able to work with minimal supervision
* Creative problem-solver
* Proactive, approachable and solution-focused
* Professional demeanor and appearance
* Strong planning and organizational skills
* Excellent interpersonal and communication skills
* Takes initiative and anticipates needs of others
* Flexible and adaptable
* Punctual and consistent
* Anticipates the needs of clients
* Computer literacy, specifically MS Office applications and Internet
* Commitment to company values
* Knowledge of amenities offered

EDUCATION AND EXPERIENCE

* Four-year degree preferred or partial degree with life experience
* 3-5 years' experience direct event planning Hospitality, or related field is desirable.
* Conference Center management, highly recommended

What you can expect from us

We're an entrepreneurial, inclusive culture. We succeed together-across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We'll offer you a competitive salary and benefits package.

With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.

Apply today!

Apply quoting reference [JOB NUMBER] at jll.com/careers.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only
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