Front Desk Sandburg Pool

The Front Desk Attendant is responsible for checking in and welcoming all members and guests into the pool.

Essential Duties and Responsibilities:

• Provide a clean, safe, and healthy environment for members, guests, and co-workers.
• Every staff member, regardless of position, has a primary and urgent responsibility to maintain/clean the pool/pool deck.
• Check in members and guests to the pool
• Answer incoming calls within three (3) rings and direct calls accordingly in professional manner and in accordance with FFC greeting script
• Field all member questions, concerns and complaints
• Perform opening and closing functions regarding the front desk
• Take payment as needed and ensure cash drawer is balanced at the start and end of shift
• Maintain an accurate cash drawer and balance cash register at the close of each shift
• Attend all required department staff meetings
• Provide a clean, safe and healthy environment for members, guests and co-workers

Qualifications:

• Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)
• Excellent interpersonal and communication skills
• Energetic and enthusiastic personality
• Passionate about the health and fitness industry
• Ability to multi-task, demonstrate initiative and strong work ethic

Benefit Highlights:

• Complimentary Club Membership
• Discounts on spa, fitness, and retail