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Remote HR Coordinator

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Insight Global

2021-12-03 08:58:20

Job location Chicago, Illinois, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Kemper Corporate Services is seeking to hire an experienced HR Specialist to work at our Kemper office in our Jacksonville, FL, Chicago, IL, Birmingham, AL Office or remotely. The HR Specialist will process various HR transactions related to the areas of Training Coordination, Leave of Absence, benefits, HR Systems and Payroll. You will work with the HR Services team to provide a centralized point of contact and expertise for company employees to ask questions and gain assistance while ensuring fair and equal application of benefit administration. This position includes stable hours, M-F during the day (no weekends), and the chance to work with a great HR group.

Hours are 8:30 5:00 pm EST Monday through Friday

Respond to employee inquiries and service requests that are submitted to either the team 800 number or shared HR Services team email box. Areas of inquiry include benefits enrollment, benefits administration, Leave of Absence, HR Systems, payroll/time & attendance, and Verification of Employment.

Effectively communicate and answer, policy or resolution for the inquiry. Document service request details into the tracking system and respond, elevate or reroute if necessary.

Send out Leave of Absence packets via e-mail, create new leave files and monitor paperwork due dates.

Provides assistance to employees on leave of absence. Follows up with employees regarding return to work dates, paperwork due dates and Short Term Disability (STD) approval dates.

Sends out missed benefit deduction letters and monitors payments for the missed deductions.

Answers inquiries regarding payroll and timesheets in regards to leave of absences. Communicates resolution to payroll or escalates unresolved issues or issues needing research by Payroll.

Maintains timely and accurate reporting of activity.

Responds to inquiries for information from other HR teams, including corporate and HR leadership.

Minimum Requirements

High School Diploma required

1-2 years of HR experience in benefit processing or general HR.

Intermediate knowledge and skills in MS Office (including Excel)

High level of detail and accuracy in a high-volume environment.

Strong time management and multi-tasking skills.

Excellent verbal and written communication skills.

Desired Skills

Knowledge of HR software (Workday and Oracle)

Associates or Bachelors Degree in Human Resources

1st hand training experience or more Training Coordinator experience

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