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Business Consultant - FSM

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IFS

2021-12-03 13:00:03

Job location Itasca, Illinois, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Job Description

SUMMARY
IFS North America seeks an experienced Business Consultant to play a key role in implementations of IFS Field Service Management by providing the necessary business process and application consulting, training, and documentation to ensure customer success in using IFS FSM as a tool to improve overall business performance.

RESPONSIBILITIES

* Secure successful implementations of IFS Field Service Management by providing services
* Develop business related knowledge to be able to understand and solve customer requirements

* Activities related to building and coordinating with other Business Consultants within the organization These activities include, but are not limited to:

* Provide training and mentoring to other Business Consultants
* Work with the Customer Director to identify needs for application training and development and be responsible for coordinating and implementing those programs.
* Work closely with other Business Consultants to ensure complete solutions are provided to customers and are the best fit in all areas

* Take an active part in building a strong team
* Understand the importance of and pursue a high degree of customer service

QUALIFICATIONS

* Bachelors degree in Business, Computer Science, or a related discipline is preferred
* Strong knowledge and experience in Service and Asset Management
* 3-5 years experience in EAM software solutions implementation or systems, and able to apply such knowledge to help solve customers business requirements
* Must have good presentation, organizational, and documentation skills
* Must be proficient in Microsoft Office products
* Must understand the product and be able to train customers
* Ability to learn quickly, communicate ideas effectively, define and lead team efforts, and utilize flexibility and creativity to present a variety of solutions
* Must be able to analyze and/or design business processes
* Perform other duties as assigned or requested
* Must be willing to travel up to 75% or more with potential for extended stints of continuous travel

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