Business Development Account Manager

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Job description

Job Type: Full-Time

Company: Clutch Global Logistics, Inc.

Work Location: Partially Virtual and 555 Waters Edge Lombard, IL 60148

Basic Overview of Role and Responsibilities:

The successful candidate will assume responsibility for the below functions.

* _Manage the clients experience to ensure consistent satisfaction. _
* _Identify business opportunities by prospecting and conducting research._
* _Design and execute cold calling campaigns, email campaigns, and drip marketing campaigns to facilitate prospective client appointments for yourself._
* _Utilize and keep updated a Customer Relationship Management (CRM) system_
* _Foster and maintain relationships with clients by serving as a source of information, designing improvements/solutions for their business needs, and providing guidance._
* _Collaborate with the operations team to create unique solutions to prospect and client problems._
* _Identify service/product improvements by monitoring industry trends and engaging in discussions with clients._
* _Develop and sustain professional skills, technical knowledge and industry news by reviewing industry publications, attending workshops, and participating in training and ongoing education._
* _Distinguish the most effective ways of reaching potential clients and moving them toward an appointment of becoming a client. _
* _Design and give presentations to prospects and clients on market information, rates, company information, and proposed solutions._
* _Attend meetings with prospects and clients to educate them about yourself, the company, our offerings, and our solutions._
* _Attend networking events regularly._
* _Manage your pipeline to ensure consistent growth._
* _Focus on growth and customer satisfaction_

Requirements

General Traits Needed for Success:

The ideal candidate will possess and display the below attributes.

* Positive Attitude - _Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively;_
* Confidence - _Exhibits confidence in self and in work; Confident in ability to overcome obstacles; Comfortable with experiencing failures on the way to ultimate success._
* Strategic Thinker - _Uses logic to think through problems and decisions; Consistently attempts solving problems/making decisions prior to seeking assistance._
* Adaptability - _Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Learns from failures and is not deterred by them; Willing to accept and embrace change when needed._
* Collaboration - _Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help._
* Decision Making - _Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help._
* Presentation Skills - _Comfortable presenting in internal and external meetings. Able to clearly communicate an idea to others._
* Information Technology Fluency - _Comfortable with basic productivity software; Basic ability to manipulate, store, delete, copy, and move digital files; Basic to Intermediate knowledge of Word, Excel, Outlook, and PowerPoint._

Experience of an Ideal Candidate:

In addition to the above, all candidates must meet the below minimum requirements:

* _Bachelors degree or higher_

It is preferred, but not required, that candidates have the following:

* _Bachelors degree in a business discipline_
* _Related professional experience in domestic logistics, international logistics, customs brokerage, procurement, or supply chain_
* _Professional experience in a sales function_
* _Experience with Customer Relationship Management (CRM) software_

Benefits

Compensation:

* Competitive Base Salary
* Monthly Commissions with no ceiling
* Potential Performance Bonus

Benefits:

* Paid Time Off (PTO)
* 401k Savings Plan (Traditional & Roth Plans)
* Annual Corporate Sponsored 401k Contributions
* Health Insurance - employee and dependents (PPO & HMO)
* Dental Insurance - employee and dependents
* Vision Insurance - employee and dependents
* Short-term & Long-term Disability Insurance
* Group Life Insurance
* Various Additional Perks & Benefits

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