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Property Manager - Multifamily

Essential Functions

Operations. Ensuring the smooth running of our communities in a fast-paced environment.
Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. Complete lease/renewal paperwork to ensure completion to completion to company standards..
Supervise day-to-day operations on-site, ensuring that all policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
Maintain residents' files in accordance with company's standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work to ensure that leasing/marketing goals are being met.
Maintain positive relations with all community vendors, prospects, residents and team members.
Perform Any Other Related Duties As Required Or Assigned.

Job Requirements

Skills And Ability

Effective communication and customer service skills
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping and sales skills
Excellent oral and written communication skills

Education/Experience

High school diploma or equivalent required, Bachelor's degree preferred
3 years of on-site property management experience
Experience in supervisory role and managing staff
Financials experience/experience writing and maintaining budgets
Proficient in Yardi property management software or other similar property management software

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