Macy's Fulfillment Associate

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Job description

**About:**

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.

The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.

Store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.

**Job Overview:**

As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service. You will collaborate with the store team to deliver results in a friction free shopping environment. Duties include but are not limited to receiving activities, packing and shipping, fulfillment picking, and other duties as needed.

**Essential Functions:**

+ Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers

+ Learn and apply packing policies & techniques to ensure every customer receives his/her package in good condition

+ Process shippable returns and abandoned in store pickup order

+ Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer

+ Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders

+ Pick Not Found merchandise to improve fill rate

+ Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority

+ Participating in other support functions as needed

+ Assist and satisfy the needs of our in-store and online customer

+ Learn and apply in store tools & technology such as handheld devices, MyShip, and POS systems

+ Ensure all procedures, policies, and standards are followed

+ Perform all functions in an efficient manner, as directed by the People Leader

+ Regular, dependable attendance and punctuality

**Qualifications and Competencies:**

+ No Education or Experience Required

If you're interested, email me your resume at and schedule and interview at

**Why Kelly** **®** **?**

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** **®**

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.