Senior Associate Director, Office of Scholarships (Financial Aid / Scholarship Leader)

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Job description

Department

OFFICE OF SCHOLARSHIPS (BL-SCHR-IUBLA)

Department Information

The Office of Enrollment Management serves Indiana University Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on diversity and excellent service, OEM works with campus partners to make IU Bloomington the best university possible.

The Office of Scholarships serves as the programming source to potential and current students for informational sessions regarding scholarship opportunities at Indiana University. The department is dedicated to awarding the maximum amount of scholarships available to the most deserving students while striving to be informative, responsive, resourceful, compliant, professional and sensitive to students, faculty and donor needs.

Job Summary

¿ Department-Specific Responsibilities:

• Directs scholarship administration, awarding, and operations for Enrollment Management and provide direct and operational support for scholarship awarding for academic schools and departments, partner scholarship programs, enrollment management units.
• Assumes a lead role in the development and implementation, coordination and integration of the core functions which guide and support scholarship operations and policies for the Bloomington campus.
• Works collaboratively with senior leadership in Enrollment Management, campus partners and colleagues at other campuses and contributes to deliberations concerning priorities, modifications and best practices.
• Provides departmental leadership for IUBs scholarship awarding systems (BAM and the Selective Scholarship Application), which award in excess of $100M annually,
• Designs, implements and evaluates business processes for scholarship programs for campus and external constituents consistent with the campus academic agenda.
• Ensures that the campus presents a coordinated and integrated business model.
• Administers and awards IU Foundation Scholarships managed by OEM, including fiscal management, awarding, and donor intent compliance.
• Manages fiscal operations of scholarship accounts, including IUB accounts and IUF accounts, and provide senior leadership of premier scholarship programs on the Bloomington campus.
• Selects scholarship recipients for institution-wide scholarship programs.
• Makes operational and fiscal decisions requiring a high level of judgment, which impacts a large population of students.
• Manages highly complex processes related to fiscal management, external relationship management, and project/process leadership, directly supporting the Director of the office and serving as functional proxy when needed.
• Interprets scholarship eligibility and opportunities to numerous audiences and exercise independent judgment regarding scholarship eligibility.

General Responsibilities:

• Provides highest level of operational leadership and coordination of assigned staff members to define financial aid/scholarships methodologies and standards; provides direction and guidance on high priority financial aid/scholarships projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase financial aid/scholarships initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of financial aid/scholarships resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale financial aid/scholarships projects with a wide audiences in support of academic initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up-to-date on new industry financial aid/scholarships standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other financial aid/scholarships leaders across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to financial aid/scholarships.

Qualifications

EDUCATION

Required

• Bachelor's degree in business, public policy, or a related field.

Preferred

• Master's degree in a related field.

WORK EXPERIENCE

Required

• 4 years of experience in student services, enrollment management, higher education student affairs, or a related field.
• 1 year of management experience in a relevant field.

Combinations of related education and experience may be considered.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Demonstrates excellent judgment and decision making skills.
• Effective conflict management skills.
• Builds and manages effective teams.
• Commitment to working with people of diverse backgrounds.
• Interprets federal, state, and institutional rules and regulations.

Preferred

• Demonstrated knowledge and expertise to participate in complex collegial analysis to create and modify operations and business processes in support of scholarship awarding and operations.
• Excellent consensus building, fiscal analysis and leadership skills.
• Demonstrated use of data driven models for evaluation and planning and financial effectiveness.
• Ability to evaluate image, prestige, efficacy, and appeal of electronic and operational processes.
• Exceptional mental agility to balance the content knowledge and translate key concepts to a myriad of audiences.
• Knowledgeable of the best practices and models being used to strategically attract and recruit incoming freshmen and transfer students in an ever changing, highly competitive environment.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Job Classification

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Financial Aid & Scholarships

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Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

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