Branch Manager

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Job description

Job Summary:

Under general supervision, manages the daily operations of the branch office. Has overall responsibility for profitable and compliant office operations. This includes managing and training staff, all phases of business development, credit review and extension, and managing debt collections.

Job Duties and Responsibilities:

• Develops, directs, coaches, trains, and manages branch personnel on a daily basis
• Achieves branch objectives for total accounts, profitability, and percentage of delinquent accounts
• Ensures all branch actions are in compliance with state and federal regulations and Company policies regarding lending, collections, repossession, cash management and employment actions
• Ensures Company's SAWS methodology is followed for evaluating loan applications
• Develop and maintain good customer and dealer relationships with continuous, positive contact
• Achieve account gain through proven loan judgement and effective and continuous customer and dealer solicitation
• Ensures branch delinquent debt is minimized through collection activities
• When debt moves from collections to repossession; coordinates acquisition and disposal of repossessions, accurately estimating the recovery values of the automobile and ensuring they are sent for the most advantageous disposal means
• Maintains accurate, concise records; completes daily, weekly, and monthly reports; follows established procedures for customer records
• Prompt and regular attendance is required

Job Requirements:

• Completion of Manager Training Program AND/OR previous finance experience
• Knowledge of state and federal lending regulations
• Maintain valid driver's license, insurance, and reliable transportation to use for work
• Computer literate with strong Excel skills

Physical Requirements:

This position works in an office and consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

This position frequently operates a standard telephone.

This position frequently performs outside work requiring driving, walking on uneven ground, climbing small stairs.

Requires the ability to communicate verbally and in writing.

Educational Requirements:

Four year college degree preferred OR equivalent finance experience