Project Management Manager 2

Job description

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas - including retail deposits, debit card transaction and purchase volume, and small business lending - our primary goal is delivering for our customers.

CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, wire transfers, cash vault and lockbox services, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. Divisions include ATM Strategy and Vendor Solutions; Business Planning and Transformation; Customer Excellence, Controls and Enablement; Customer Service; Fraud and Claims Management; Retail Core Operations; and Workforce Management, Capacity Planning and Productivity Analytics.

As a project management manager in the Consumer and Small Business Banking Group Portfolio Delivery (GPD) team, you'll be part of a growing team of project management professionals serving the Branch Banking and Affluent Growth Strategy team.

As a member of our leadership team, you'll be leading, managing and coaching project management professionals including program managers, project managers, and project coordinators engaged in programs and projects that have substantial impacts across Branch Banking. In addition, you will be leading some of your team through Agile Transformation as we move to products and continue with some programs in 2022.

Expectations include:

• Strong relationship building skills, as role is responsible for nurturing ongoing/long-term partnerships with team and partners.
• Additionally, role is accountable for providing considerable contributions related to strategic initiatives and ensuring aligned with Enterprise Program and Project Management policy and/or Enterprise Change Management Policy (ECM) methodology
• Previous experience in leading an Agile approach
• Requires the ability to effectively communicate and influence at all levels of the organization. Proven ability to be proactive and lead by example with high energy, transparency, strategic consulting skills and skilled relationship management.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:

• Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Locations: Saint Louis MO, Charlotte NC, West DesMoines IA, Phoenix, AZ, Shoreview MN

• 8+ years of experience in one or a combination of the following: project management, project delivery, project methodologies, digital product/program management, strategic planning or implementation
• 5+ years of leadership experience

• Project management methodology experience
• Wells Fargo project management experience
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to think strategically, implement, and deliver business objectives
• Ability to track and monitor project progress, identify project and process gaps, recommend controls and communicate progress to business leaders
• Ability to research, compile, and present critical operational data in executive summaries
• Experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
• Financial industry experience
• 2+ years of Agile experience

• Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders, peers and team members in a geographically dispersed and inclusive team environment
• Leads by example with high energy, transparency, relationship management, and influencing skills
• Ability to identify business opportunities for the organization, connect objectives to broader organizational goals and turning findings into executable plans
• Strategic Consulting skills
• Ability to demonstrate emotional intelligence in interactions with senior leaders, peers, team members and stakeholders
• Excellent verbal, written, and interpersonal communication skills
• Ability to create and improve processes through strategic thinking
• Leadership skills including; coaching, training, and mentoring

• Ability to travel up to 10% of the time

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits

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