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Car Delivery Program Admin. Coordinator

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National Corvette Museum

2021-12-03 08:57:59

Job location Bowling Green, Kentucky, United States

Job type: fulltime

Job industry: Administration

Job description

TO APPLY: Email a cover letter and resume to

The Car Delivery Program Admin. Coordinator is responsible for coordinating activities, scheduling, and programs within the NCM delivery department. This position also provides customer support by responding to customer inquiries, generating paperwork, and processing accessory installation payments, all to ensure a positive and memorable experience for the delivery customer, from start to finish.

Roles and Responsibilities

  • Answer incoming calls regarding delivery department programs and offerings as well as general questions and inquiries about order updates.
  • Communicate with dealers regarding customer notification of targeted delivery dates, finalized purchase paperwork, and other required documents.
  • Assist delivery customers with scheduling a delivery appointment and with their trip planning process including local hotel and car rental info.
  • Generate all documents required for each program offered and input into Altru database.
  • Process accessory sheets from third party, determining who the customer is and filing paperwork accordingly.
  • Process payments for accessory installations and submit receipts to NCM accounting department.
  • Generate weekly staff scheduling for the department while considering time off requests.
  • Order and ship all personalized dash plate package orders for vehicles.
  • Monitor and order office supplies for the department including customer thank you cards, folders, SD cards, etc.
  • Disperse interoffice mail and retrieve incoming mail.
  • Generate/disperse monthly internal reports for accounting regarding sales and attendance.
  • Track production for delivery, buyers tours and photo albums.
  • Responsibilities are not all inclusive, additional duties may be assigned.

Job Type: Full-time

Pay: Up to $40,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 2 years (Preferred)

Work Location: One location

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