Lead Business Systems Analyst

We give you a world of potential
We have a unique opportunity for someone to contribute their talents and strengths as Lead Business Systems Analyst
A role you will love
This position will be responsible for performing business analysis and leading process improvement initiatives; managing requirements elicitation and documentation, formulating and defining systems scope and objectives based on both user needs and a basic understanding of applicable business systems and industry requirements, coordinating user acceptance testing, managing implementation in support of Issuer Services and additional business lines when impacted. This position may also be responsible for managing and implementing projects designed to generate additional revenue, reduce costs, and/or mitigate risk while maintaining a strategic business focus and will report into the Issuer Services Global PMO.
Some of your key responsibilities will include:

• Serve as liaison between technology and the business
• Utilize data analytics to assess processes, determine requirements
• Deliver data-driven recommendations and reports to leadership and stakeholders
• Develop and/or update Project Management and Implementation Plans
• Establish and execute a project communication plan
• Schedule and facilitate meetings related to projects
• Identifies appropriate resources needed
• Perform Risk Assessments, response strategies and Impact analysis
• Direct or coordinate activities of project personnel
• Monitor or track project milestones and deliverables
• Manage project execution to ensure adherence to budget, schedule, and scope
• Prepare project status reports by collecting, analyzing, and summarizing information and trends

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
What will you bring to the role?
Required:

• Can communicate clearly and confidently (both written and verbal) with all levels of the organization: from entry-level employee through to executive team.
• Create dynamic presentations and high quality reporting for all levels of management throughout project lifecycle
• Establishing and Maintaining Professional Relationships with Project Personnel/Stakeholders
• Ability to inspire trust in stakeholders
• Project Leadership, Facilitation
• Critical Thinking and Problem Solving
• Negotiation and Persuasion Skills, Organizational Skills
• Risk Identification and Risk Management
• Highly analytical mindset: ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
• Root Cause Analysis, workflow charting, process flows,
• Microsoft Office Suite proficiency: Microsoft Project, PowerPoint, Visio, Excel
• General use of a computer, ability to type, utilize a mouse, read information from a monitor or screen

Preferred:

• SharePoint, Power BI
• Business Case Writing
• Experience in financial systems and software
• Lean Certification, LSS, Experience working in an Agile and Waterfall environment
• Lean Six Sigma, Agile Methodology, Waterfall Methodology, BABOK Analysis Techniques

Education and Experience

• Bachelor's degree (B. A.) from four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience
• Risk Mitigation and Change Management
• High degree of self-direction, leadership and motivational skills
• Ability to work under pressure and set, work and deliver to tight deadlines/milestones
• Ability to work with demanding stakeholders located in multiple regions/locations and develop strong working relationships

A company to be proud of
Computershare (ASX:CPU) is a world leader in financial administration with over 12,000 employees across 21 different countries delivering expertise to over 25,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential
Rewards designed for you
Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.
Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.
Save for Your Future. We will support you along your retirement savings journey.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Employee Discounts. We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.
Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
A diverse and inclusive place to work
Computershare celebrates the diversity of our people, and we welcome applications from everyone.
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at detailing your requirements and contact information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
Covid-secure
We've kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.
In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.