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Retirement Services Representative in Louisville, KY

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CSI Companies 18.00 US Dollar . USD Per hour

2021-12-03 08:52:50

Job location Louisville, Kentucky, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

CSI Companies is hiring a Professional Retirement Service Representative for a reputable company in the US!

The position would be supporting customers in various industries regarding their retirement services and ensuring customers receive quality care.

Schedule: Monday- Friday 8am - 5pm (2 days in the office and 3 days from home)
Pay: $18 hourly
Duration: Temp-to-hire
Location: Louisville, KY
Additional requirements: All employees must be fully vaccinated or willing to produce weekly negative COVID tests. Plus Credit Check is required.

Requirements:

  • 2-3 years of customer service experience ideally within a Finance/Business realm.
  • Professional and business Acumen
  • Strong communication and empathy
  • Smile we can hear through the phone!
  • People person who has the ability to speak with customers confidentially

Responsibilities:

  • Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.
  • Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products

What's in it for you!?

  • Great benefits, and corporate facility!
  • Get your foot in the door and be a part of one of the largest HR organizations in the world.
  • Long-term with room for advancement within the department, and the company

Inform a friend!

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