Title Officer

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Job description

Job Summary

A Title Officer is responsible for the timely transfer of ownership and lien filing for customers. This role requires comprehensive research, verification of documentation, and in most instances direct interaction with dealers, DMV offices, sellers, and customers. The work is primarily performed in the office and a large number of documents are handled on a daily basis. The work schedule for this position may change according to the needs of My Financing USA which may include weekends and/or evenings.

Role and Responsibilities

• Perform clerical tasks, such as filing, data entry, scanning, and copying
• Incoming/outgoing phone calls and if needed route calls to the appropriate employee.
• Review and verify accuracy of documents to be sent to government entities.
• Verify fees and taxes have been collected on the sales transaction.
• Prepare title documents to transfer ownership of property and complete lien filing.
• Make copies of all relevant title paperwork, organize the documents, submit packets to the titling service (WK), appropriate government office, or to the customer.
• Research fees, titling requirements, and documentation needs
• Other duties as assigned

Job Skills & Qualifications

• Customer service
• Proficient computer skills
• Very keen attention to detail
• Problem-solving
• Written and verbal communication skills
• Conflict resolution
• Multi-tasking
• Collaborate with others
• High school / GED graduate

Preferred

• Title transfer experience preferred