Assistant Property Manager - The Townhomes at River's Gate

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Job description

The Townhomes at River's Gate, located in Middle River, MD, is seeking an enthusiastic, self starting professional in the Property Management industry to support the daily operations of one or more residential properties. As the Assistant Property Manager you play a major role in creating a pleasurable home and community experience for our residents. You will assist with apartment leasing, resident retention activities, and provide superior customer service.
Essential Functions:

• Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
• Reviews renewals, creates retention strategies and executes plans to optimize occupancy.
• Initiates eviction proceedings by providing necessary documentation to Property Accountants.
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
• Markets the apartment community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
• Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
• Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints.
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe, and well-maintained community. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
• Performs standard supervisory functions including hiring, assigning work, training, providing feedback, developing and terminating staff.
• Models Company core values for staff and residents. Enforces Company policies.
• Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
• Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.

Required Knowledge, Skills, and Abilities

• Demonstrated knowledge of residential property management through successful track record as property associate (Maintenance Supervisor, Leasing Specialist, Assistant Community Manager) within the Company or as a Community Manager or Leasing Manager with a comparable competitor company.
• Demonstrated record of providing outstanding customer service
• Ability to set clear performance objectives and support staff in achieving business goals
• Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
• Proficiency with Microsoft Office Suite.
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
• Valid driver's license and vehicle required.

E-VERIFY NOTICES:
E-Verify Participation (English):
E-Verify Participation (Spanish):
Right to Work (English):
Right to Work (Spanish):

Education
Required

• High School or better

Skills
Required

• Customer service
• Attention to detail
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word

Behaviors
Required

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking

Job Type: Full-time