Housekeeping Manager

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Job description

PURPOSE AND OBJECTIVES OF POSITION

Work with Director and Assistant Director of Housekeeping ensuring that all cleaning and service standards/procedures are delivered consistently and that colleagues are motivated with demonstrated team work in support of the Room division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

-Ensure highest level of cleanliness as well as maintain the quality of all products by accessing colleagues' performance on a daily basis/daily audit and anticipatory planning and communication with all applicable parties while maintaining all Forbes, Brand, Leading Quality standards and procedures
-Focus on day-to-day direction of the department including implementing projects and improvements
-Conduct regular inspections of the hotel to ensure adherence to Langham Hotels cleanliness and maintenance standards
-Ensure that all equipment is maintained and used accordingly
-Follow through to ensure all maintenance requests pertaining to guest rooms and departmental equipment are handled in an efficient manner
-Assist with the overall financial performance including budgeting, forecasting, and financial planning of the department
-Monitor consumption and ordering replacement of guest and cleaning supplies, laundry chemical and reporting discrepancies
-Monitor linen quality and replacement needs, and ensure of the expected linen quality and par levels
• Assist with departmental item inventory check
-Fill in for coordinator and Supervisor if needed
-Provide seamless employee relations with Colleagues, ensuring proper training and integration into company culture
-Maintain safe working conditions
-Ensure the expected cleanliness, service and product quality of all guest rooms, public spaces, restrooms and offices
-Plan, distribute, delegate and daily, weekly, monthly, quarterly and annual work assignments
-Inspect public areas and guest rooms to ensure compliance with quality assurance standards on a regular basis
-Develop colleagues through coaching and training for professional development

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