IT HR Business Analyst Co-op

Job description

The IT HR Business Analyst Co-Op is a position within BCG's Workday Delivery Team (WDT). WDT is a brand-new group in the HR Business Systems Team and supports the development of new features and enhancements in our HR System, Workday. The role of WDT includes developing new features and enhancing existing applications, as well as integrating and configuring third party software applications used by the Global HR, Finance, Marketing and legal functions and implementing new software functionality to the business. The WDT supports the Global Leadership Team and the users by providing the firm with people and information to assist in managing the business.You will join a Global team with responsibility for the configuration, deployment and support of multiple HR systems supporting all BCG offices worldwide. The team supports HR systems that include core HR, compensation, and performance management. As part of the team, the co-op in this role will assist with system testing/troubleshooting, documentation, application support, data analysis and reporting. The role will take direction from the HR Systems Manager, Project leader, Business Analysts, and functional managers on the project teams. To be successful this individual must be well organized and detail oriented, and able to adapt to changing needs and expectations with a strong desire to learn new processes and systems.Job ID:14153BRWHO WE ARE:BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.YOU'LL BE TRAVELLING:NoYOUR EMPLOYEE TYPE IS:TemporaryYOU BRING (EXPERIENCE & QUALIFICATIONS):Ability to organize work in a logical mannerAnalytical skillsAttention to detail Ability to work independently on specific tasksAbility to adapt to changing needsAbility to present information in a logical, clear and visually pleasing manner (e.g. in PowerPoint)Experience with Microsoft Excel is requiredExperience with Microsoft Office (Word, PowerPoint, Access, Project and Outlook) is preferredMust be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and culture.Must be an undergraduate currently enrolled in the Northeastern University Co-op ProgramMust have legal work authorization in the U.S. Must be physically located in the U.S. during Co-opMust be able to work Eastern Time Zone business hours Monday-FridayPrior work, internship or Co-op experience in a progressive corporate environment a plusYOUR JOB TYPE IS:Full timeADDITIONAL INFORMATION:PLEASE READ BCG limits applications to a maximum of 4 positions. After applying through NUworks, students must ALSO apply online to BCG's talent management portal FOR EACH INDIVIDUAL POSITION. You must apply through both portals in order to be considered for candidacy.EQUAL OPPORTUNITY:Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.COUNTRY:United StatesCITY:BostonJOB FAMILY:ITYOU'RE GOOD AT:The IT HR Business Analyst Co-op will assist in a variety of tasks to help support the ongoing HR Systems agenda, including:Application testing & troubleshooting: The role will be given responsibility for testing Workday or specific components of applications to make sure they work properly and are compatible with other downstream systems. The role will also help with troubleshooting user problems and use problem solving skills to determine root cause of issues.Documentation & training materials: Using tools such as Microsoft Word, PowerPoint, and Visio, the role will assist with the documentation of specific application functionality.Data extraction and analysis: Using tools such as Microsoft Excel or Access, the role will partner with business analysts to determine the best way to deliver data to business users. The role will learn how to run reports, query a database to generate data and format the data for use by others.Support: The role will partner with various members of the IT Workday Delivery Team to respond to support questions, enhancement and /or maintenance requests. May also help with project planning using tools like Microsoft Project. Management: This role will be given responsibility to manage the enhancement list on Microsoft SharePoint, Jira, ServiceNow, Trello and PowerPoint. May also help with logging and managing tickets with different support and service centres. Coordinate: The role will help coordinate and follow up with the Workday Delivery Team BA's to go through the sprint cycle process step by step. Data Organization: This role will assist the team with coming up with solutions to organize existing data and information in order to make the enhancement process more efficient. Responsible for tracking and reporting on Requests and Incidents reported by end users in ServiceNow.JOB TITLE:IT HR Business Analyst Co-opYOU'LL WORK WITH:The IT Workday Delivery Team is a group of Project Managers and Business Analysts that are part of a brand-new team at BCG. You will work across all of the groups, with a focus on HR.