Patient Services Coordinator -Admitting Operations

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Job description

Job Description

Performs more complete administrative support duties in a medical clinic office.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

* Has primary responsibility for scheduling all tests, and for scheduling surgeries as applicable.
* Obtains pre-certification and referral data from patients.
* Acts as liaison with Patients Accounts to track payments,
* Receive phone calls, and obtains patient medical records.
* Encounters patients
* Answers phones, takes messages and assists patients and families in resolving issues.
* Schedules interpreters for patient visits as needed.
* Schedules follow-up appointments.
* Verifies insurance information, requests and processes insurance referrals as required.
* Researches and resolves insurance issues.
* Enters data into computer files.
* Collects co-payments as applicable.
* Orders labs and x-rays in Order Entry Data System.
* Processes inpatient, procedures, and satellite billing. Prepares Batch headers and sends to appropriate place.
* Processes clinic schedules for satellite clinics as applicable.
* Responsible for medical billing and transcription.
* Responsible for sorting mail, faxing necessary records, and filing.
* Performs other similar and related duties as required or directed.