Human Resources Manager
Buffalo Lodging Associates
2021-12-03 07:32:20
Canton, Massachusetts, United States
Job type: fulltime
Job industry: HR / Recruitment
Job description
Position Information:
Location : Buffalo Lodging Associates, LLC Corporate Office, 3000 Davenport Ave #101, Canton, MA 02021
Responsible for administering HR policies and procedures for 6 properties within the Northeast Region.
Responsibilities:- Provides on-going communication about HR policies, programs and procedures.
- Provides guidance and assistance to GMs and staff with all HR issues and concerns including; employee relations, recruitment, performance management, coaching/counseling, legal requirements, etc.
- Manages the administration of and ensures compliance to all state and federal statute postings, listings and employee communication requirements such as OSHA, FLSA, harassment-free workplace, etc.
- Recruits, interviews and participates in selection of all management positions at assigned properties. Participates in area job fairs to promote company and source potential candidates.
Job Duties:
- Problem Solving- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Includes appropriate people in decision making process. Advises management teams in appropriate resolution of employee relations issues.
- Project Management Manages and communicates changes and progress. Prepares and supports those affected by change, monitors transition, and evaluates results. Participates and supports regional benefit fairs to promote company benefits. Conduct or assist with all internal investigations at the property level.
- Communication - Demonstrates group presentation skills. Speaks clearly and persuasively in positive or negative situations. Writes clearly, and has the ability to read and interpret written information. Communicates change effectively. Conducts exit interviews to determine reasons behind separations.
- Team Work Exhibits objectivity and openness to the views of others and contributes to building a positive team spirit. Upholds organizational values, treats people with respect and promotes a harassment free environment. Assists with planning and organizing of outside training at regional meetings. Represents HR department at all regional GM meetings in order to keep managers abreast of changes, upcoming events as well as to answer any questions.
- Quality Management Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and thoroughness. Strives to increase productivity. Analyze and reviews current and proposed methods, consults with and makes recommendations to the management staff for improvement.
- Adaptability Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.
- Interpersonal Skills Maintains confidentiality. Listens attentively.
- Initiative - Take independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own actions. Delegates work assignments, sets expectations and monitors delegated activities. Visits all properties within region to ensure visibility and recognition by all team members.
- Organizational Support Ensures each manager completes orientation, attends paperwork and benefits seminar. Facilitates HR trainings in accordance to company guidelines and needs in order to foster positive attitude towards company goals. Assists with the roll out and implementation of new employee initiatives. Manages difficult or emotional employee situations.
- Compliance - Ensure State and Federal Labor postings are current while visiting properties. Ensure all internal BLA communication is posted as required. Maintains confidentiality. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance. Able to complete and analyze all GIS background check with regard to criminal, driving, credit and social security validation. Responds to all unemployment claims (partial included), provides information requested for hearings and participates when needed. In conjunction with legal department responds to all EEOC claims in a timely and accurate manner.
- Business Acumen Understands business implications of decisions, aligns work with strategic goals. Conducts wage surveys within labor markets to determine competitive wage rate. Monitor, analyze and communicate assessment of unemployment activity reports, turnover and workers compensation activity reports.
- Professionalism Treats others with respect and consideration regardless of their status or position. Exhibits professionalism at all times. Represents organization at personnel related hearings and investigations.
A Bachelors degree (B.A) from a four year college or university strongly preferred; previous hotel and/or HR experience is required. Must have the ability to travel approximately 30- 40 % of the time. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval.
What we Offer:
At Buffalo Lodging, we are committed to keeping our most important assets our employees healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
- Medical, Dental & Vision Insurance
- Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts for You, Your Friends and Family
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program