Human Resources Coordinator/Registration clerk

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Job description

Job ID: 174936

Client Reference: 668996

Job Title: Outpatient Registration - Coordinator 1

Location: Jamaica Plain, MA 02130, USA

Duration: 4 Months

Job Description:

LSH is seeking someone experienced in outpatient registration, day-to-day management, supervision, customer service, liaison etc.

Detailed Statement of Duties:

• Supervise patient registration department staff, provide orientation and training for all new staff on computer registration systems and other aspects of the job.
• Conducts ongoing training sessions for department staff as needed
• Communicates with patients and staff in a harmonious, professional and courteous manner
• Assigns workload duties to ensure efficient operations, arranges staff schedules (including coverage during vacation or due to illness), conducts performance evaluations and recommends disciplinary actions as required.
• Complies statistical data for Ambulatory Care Center daily and monthly reports and generates regularly scheduled computer reports.
• Produces outpatient statistical.
• Maintains liaison with outside departments in hospital, resolve issues to ensure that good customer service is provided by the Admitting /Patient Registration Department.
• Maintains liaison with outside facilities; promotes positive patient relations; resolves operational issues/problems; and, maintains liaison with Ambulatory Care Center providers in terms of clinic scheduling.
• Functions as a team leader to foster a professional environment for patients, visitors and staff in which customer service is the number one priority. Ensure that patients' rights and confidentiality are respected at all times and a professional atmosphere is maintained throughout the department
• Function as a team leader and member and assists other members of the team in ensuring that daily data entry and other work related duties are completed within specified time frames.
• Works closely with Financial counselor to receive updates of changes in insurance, and any other updates regarding patient admissions/registrations
• Functions as back-up person in the absence of a team member
• Organize and conducts regularly scheduled team meetings
• Conducts inters for new staff.
• Works closely with Director of Patients Registration to develop and monitor departmental improvement projects.
• Ensures staff compliance with departmental philosophy and goals
• Maintains contract with patient accounts to ensure accurate and efficient operation of department.
• Ensures that all prior authorizations for both outpatients and inpatients are obtained.
• Ensures that daily data entry work is forwarded to patient accounts
• Updates departmental policy and procedure, performance improvement and continuing education manuals
• Updates the departmental training manual
• Identifies and conducts departmental performance improvement projects
• Attends monthly department head meetings and improving Organizational Performance Meetings (IOP)
• Complies with and maintains knowledge of Hospital environmental and Safety Regulations
• Act as departmental representative on hospital-wide cross function teams
• Performs other related duties as assigned by supervisor.
• Suresh Kumar

Radiant Systems Inc.
107 B Corporate Boulevard,
South Plainfield, NJ 07080
Phone:
Fax:

Job Types: Full-time, Contract

Pay: $28.00 per hour

Schedule:

• 8 hour shift

Application Question(s):

• this is 4 months of contract and Pay only $28 hourly, is that okay to you ?
• Please provide your phone number and email ?

Education:

• High school or equivalent (Preferred)

Experience:

• Hospital: 1 year (Preferred)

Work Location: One location