Please scroll down, To apply

Microsoft Dynamics 365 Administrator

hiring now

Select Resources LLC

2021-12-04 01:00:03

Job location Grand Rapids, Michigan, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Select Resources has a direct hire opportunity available in Grand Rapids for a Microsoft Dynamics 365 CRM Administrator to our client's team! This individual will be responsible for overseeing our Azure CRM environment, collaborating with Operations, Finance, and Sales on improvements, updates, and best practices, and providing primary application support.


Essential Duties & Responsibilities:

  • Serve as subject matter expert and administrator for the Microsoft Dynamics 365 CRM environment (which includes Sales Hub).
  • Meet, on a regular basis, with the Operations, Finance, Sales, and Marketing departments to provide guidance, best practices, and to solicit feedback.
  • Work with our CRM development vendor partner on bug fixes and functional enhancements, as well as all relevant Power Automate jobs.
  • Administer user accounts, permissions, and security roles.
  • Build and modify system views to support changing business requirements.
  • Provide application support and coordinate with our CRM development partner for additional data updates and/or clean-up.
  • Support CRM integrations, primarily to Microsoft Exchange, Great Plains 2016 (our Finance system), and SharePoint.
  • Understand security best practices and work with the VP of IT and the vCISO on any and all changes regarding information security.
  • Grow to provide support outside of CRM, specifically around Great Plains 2016 (and, eventually, Business Central).


Must Have

  • BA/BS in Computer Science/Computer Information Systems, Engineering, or equivalent experience and training
  • 2+ years experience working as a Microsoft Dynamics 365 CRM Administrator (Azure, not on-prem)
  • Excellent understanding of Power Automate
  • Good conceptual, analytical, and problem-solving skills with an ability to prioritize workload
  • Excellent interpersonal and relationship building skills as this role will interface with key business contacts in every department


Nice to Have:

  • Experience with Great Plains 2016 and SmartConnect
  • Microsoft Dynamics 365 Fundamentals certification preferred
  • Additional experience in either a Microsoft 365 technical architecture or development role strongly preferred


Must be comfortable in a Hybrid role, office located in Grand Rapids.

Please send your resume to:

Inform a friend!

Top