Director of Memory Care

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Job description

Summary

Plan, organize and direct the overall operation of nursing services in accordance with applicable regulations, policies, and guidelines to foster the highest degree of quality care.

Essential Position Functions

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

* Develops, maintains, and implements nursing policies and procedures that conform to current standards of nursing practice, facility philosophy, and operational policies while maintaining compliance with state and federal laws and regulations.
* Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation.
* Participates in all admission decisions, and may visit prospective residents before admission.
* Participates in daily or weekly management team meetings to discuss resident status, census changes, personnel, or resident complaints or concerns.
* Evaluates the work performance of all nursing personnel, assists in the determination of wage increases, and implements discipline according to operational policies.
* Ensures delivery of compassionate quality care and nursing supervision as evidenced by adequate services and staff coverage on unit, absence of odors, general cleanliness, prevention of pressure wounds, and apparent maintenance of optimal resident functions.
* Demonstrates knowledge of and application of Key Clinical Quality Indicators, and proactively monitors and implements systems to achieve and/or surpass company thresholds.
* Exercises overall supervision of resident assessments and care plans.
* Oversees or is responsible for the CNA and QMA certification programs, competency testing, and all related records.
* Reviews 24-hour report from every unit daily to monitor and ensure timely, effective responses to significant changes in condition, transfers, discharges, use of restraints, unexplained injuries, falls, behavioral episodes, and medication errors.
* Collaborates with physicians, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems.
* Oversees nursing schedules to assure they meet resident needs and regulatory and budgetary standards.
* Participates in the recruitment and selection of nursing personnel and assures sufficient staff are hired.
* Oversees and supervises development and delivery of in-service education to equip nursing staff with sufficient knowledge and skills to provide compassionate, quality care and respect for resident rights.
* Proactively develops positive employee relations, incentives, and recognition programs. Promotes teamwork, mutual respect, and effective communication.
* Performs rounds to observe care and to interview staff, residents, families or other interested parties.
* Monitors staff for compliance with OSHA mandates and facility policies on workplace safety. Proactively develops procedures and incentives to promote workplace safety and safe work practices.
* Establishes, implements, and monitors the infection control program designed to provide a safe, sanitary, and comfortable environment designed to prevent the devilment and transmission of disease and infection.
* Prepares or reviews infection control surveillance reports to identify trends and to develop effective actions to control and prevent infections. Submits an infection control report to the QA Committee.
* Participates in the preparation of the Plan of Correction response to an inspection survey, and implements any follow-up QA required for any nursing allegations.
* Communicates directly with residents, families, medical staff, nursing staff, interdisciplinary team members, and Department Heads to coordinate care and services, promote participation in care plans, and maintain a high quality of care and life for residents.
* Promotes customer service and hospitality and responds to and adequately resolves complaints or concerns from residents or families about nursing services.
* Monitors facility incidents and complaints daily to identify those defined as unusual occurrences by State policy and promptly reports such occurrences to Administrator/Executive Director for appropriate action.
* Monitors complaint reports daily for allegations of potential abuse or neglect, or the loss or misappropriation of resident property, and participates in these investigations.
* Promotes compliance with accident prevention procedures, safety rules, and safe work practices to prevent employee injury and illness and control worker's compensation costs.
* Assures staff is trained in fire and disaster and other emergency procedures, and evaluates performance during drills.
* Interacts courteously with residents, family members, employees, visitors, vendors, business associates, and representatives of government agencies.
* Acts in an administrative capacity in the absence of the Administrator.
* Coordinates the completion of the admission, discharge, and evaluation materials and process for all residents. Ensure appropriate documentation including functional assessments.
* Collaborates with the Medical Director and other professional service providers.
* Comply with state and federal requirements and regulations.
* Monitor usage of supplies and equipment and plan for long-range equipment replacement.
* Participate in presentations to appropriate community organizations and individuals to meet community established occupancy goals. Promote a positive image.
* Is available on call for 24 hours to respond to staff, resident or community needs.
* Dependable and able to meet schedule requirements (attendance and punctuality) with no restrictions.
* Other duties as assigned by Supervisor.

Education/Experience:

* Licensed Nurse with a current license in good standing required.
* Bachelors' degree in Nursing from an accredited college or university preferred.
* Three years' experience in long-term care required.
* Three years' previous management experience required.