Human Resources Administrator

Job description

Duties include:

• Performing as a member the team that supports all HR functions
• Utilizing technology, efficiently tracking calls received, providing clear documentation of call type, status and resolution
• Accurately entering employee data changes into SAP meeting the specified time requirements
• Conducting background checks validations
• Working with management to identify workflow issues and identify process improvement opportunities
• Staying current on company policies, procedures, and organizational changes
• Updating existing SOPs and creating new SOPs where appropriate
• Meeting or exceeding all individual call and transaction performance measures
• Commitment to the protection of privacy for all employee data
• Reprioritizing tasks to meet fluctuating workflows
• Working with vendors to support questions and inquiries as they arise
• On-going in-depth training to create redundancy of knowledge
• Other duties as assigned

Requirements:

• 2 years college or post high school training and/or experience in related area
• 1-3 years customer service experience (preferably in Call Center and/or Human Resources), or equivalent experience
• Computer knowledge and the ability to navigate through various systems, preferably in HR
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to prioritize and manage multiple tasks while ensuring that assigned job responsibilities are met
• Strong attention to details and accuracy
• Ability to work independently on assigned tasks
• Good organizational skills
• Strong problem-solving skills
• Ability to work well within a team

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.