Property Manager - Student Housing

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Job description

Attendance A minimum of 40 hours per week is anticipated. The position requires the ability to work any of the seven days of the week, 52 weeks of the year except when prior arrangements have been made to cover duties and, if necessary, overtime hours when needed. The position requires as the ability to serve on‐call remaining in contact via telephone, as scheduled or as necessary. Due to turnover, blackout dates will be established on an annual basis, and all employees will be required to abide by the blackout guidelines. Travel This position may require travel for training or assistance at other properties, as agreed on in advance by both parties. General Job Description / Responsibilities

• Build a team of highly motivated, skilled and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting.
• Provide first class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment.
• Maintain occupancy at or above 99% and collections at or above 98% of potential income.
• Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget management
• Focus on improvement and upkeep of the properties' curb appeal and cleanliness
• Oversee the Maintenance Department. Implement systems, procedures, and expectations.
• Find ways to improve performance and productivity while reducing expenses.
• Ensure property management software is accurate, up to date at all times, and being utilized to its fullest functionality.
• Maintain a positive reputation, and relationship with school and community.
• Actively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.
• Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
• Ensure your team spends necessary time on campus and at local businesses to promote cross adverting and positive relationships.
• Implement and maintain a thorough annual marketing plan. Implement daily and weekly goals.
• Work closely with Leasing
• Manager and staff to ensure all potential marketing avenues are being fully utilized.
• Ensure website and marketing materials are up to date and portray the property in a positive light
• Effectively maintain product knowledge of property and competitive properties through consistent market research and networking.
• Ensure leasing staff develops and maintains similar knowledge.
• Establish, implement, and monitor leasing goals and lease renewal programs to meet required occupancy.
• Plan, advertise, and manage resident functions and events.
• Coordinate advertising events on campus; create partnerships with school and student programs whenever possible
• Conduct analysis of operating expenses to determine items and methods for expense cutting
• Oversee monthly reports, budget targets, and variance reports as needed.
• Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc.
• Manage collections, evictions, and other legal and administrative tasks.
• Coordinate, schedule, and supervise activities of all contracted services, including, but not limited to: pest exterminators, trash collectors, landscaping, snow removal, turn contractors, and major repair contractors.
• React to potential situations which would cause liability to the property or the management company.
• Ensure all landlord/tenant statutes, fair housing laws, and safety codes are followed, and train staff accordingly.
• Preform quarterly inspections and oversee a successful turn via pre‐inspections, scheduling, and vendor bidding processes.
• Update and Monitor an effective preventative maintenance program.
• Monitor service request turnaround and ensure the responsiveness of the maintenance staff.
• Communicate needs, ideas, and problems effectively with Manager so properties and run as efficiently as possible.
• Communicate effectively with staff members to ensure compliance with all policies and procedures.
• Ensure that all staff is also maintaining the highest quality of workmanship and professionalism, or take necessary action to correct problems promptly.
• Hold weekly meetings with employees to facilitate learning, communication, and team building.
• Promote and teach safe work practices among on‐site staff and ensure all safety programs are implemented and followed.
• Preform other job duties as requested by Manager or as needed to ensure a successful property

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift

Supplemental Pay:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Hattiesburg, MS 39402: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Property management: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location