Retail Banking Growth Strategy Leader

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Job description

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

An excellent opportunity is currently available in our Retail Administration Department at Commerce Bank. As the banking industry landscape continues to evolve, Commerce Bank is expanding its Strategic Programs and Business Transformation team to manage and guide these changes. This team will help successfully achieve goals and objectives by providing strategic plan development, execution oversight and direct management of key strategic initiatives.

The team is currently seeking a strategic and results-focused individual to lead the Retail market growth strategy. This position will be responsible for identifying, developing, implementing, and evaluating strategies to achieve Retail growth - both in existing markets and/or expanding into new markets. They will lead and direct all activities necessary to evaluate growth opportunities, recommend approaches to capture growth, collaborate with leadership in the field, oversee implementation, and monitor key performance results to achieve those goals. The ability to make sound business decisions and develop strategies which drive toward Commerce Bank's overall objectives will be integral to success in this role.

Essential Functions

• Create and implement strategic projects, utilizing various internal and external resources, to support the development and execution of select key programs that significantly impact the Core Retail unit's business strategy. These programs may include: physical and digital distribution initiatives; expansion into new segments/markets; leveraging digital channel and marketing to drive growth; resource reallocation plans to support growth targets; and collaborating with other business lines within Commerce to develop and execute programs to grow the Retail business

• Manage day-to-day program activities while controlling scope and timeline variables to minimize risk

• Leverage resources across projects, motivating team members to work together and maintain a big picture view of the overall project portfolio to apply lessons learned in various scenarios

• Research and leverage best practices for building and supporting effective teams from within Commerce and externally

• Partner with market leadership, marketing, analytics, financial planning, and real estate/construction teams to identify opportunities to optimize the physical network

• Work effectively to align the market growth strategies and initiatives across other change management initiatives

• Support planning functions associated with the Retail unit

• Serve as the subject matter expert within the business line and within the projects they manage

• Escalate issues that arise across multiple sectors

• Maintain an understanding of initiatives within the strategic plan and how they relate to the overall vision and Transformation business model

• Define, develop and implement strategic priorities for market growth

• Direct analytical research of market opportunities, economics, and consumer issues related to Retail growth

• Develop program specifications including objectives, scope, budgets, timelines, etc. to support decision recommendations

• Identify cost-saving methods/projects to repurpose investments towards growth strategies - both within markets and across the network

• Partner with Market leadership and other business units to identify and achieve project objectives

• Track, monitor, and report on key implementation milestones to ensure ability to successfully deliver on metrics and course correct as needed

• Work with business unit leaders and market managers to increase awareness and knowledge required to make informed decisions and maximize opportunities

• Build a deep understanding and awareness of key strategies, initiatives and opportunities

• Keep abreast of industry publications and possible upcoming changes that could impact business

Knowledge, Skills & Abilities Required

• Ability to effectively communicate, present and facilitate across varying levels of the organization

• Ability to work collaboratively across teams and all levels of leadership

• Proficient at analyzing and making recommendations based on and supported by financial information, business plans and qualitative / quantitative information

• Demonstrated understanding that inspires confidence in related information and recommendations

• Skilled in planning, project management and strategic thinking

• Strong judgment and ability to resolve complex problems for which standard alternatives may not be available

• Curiosity and a drive to identify opportunities for change

• Ability to demonstrate thought leadership in new and challenging situations and have a proven track record of driving implementation

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education / Experience:

• Bachelor's and/or Master's degree in Business Management or related field

• 7+ years of progressively responsible experience in strategic planning, program leadership, or relationship management efforts

Location: 8000 Forsyth, St. Louis, Missouri 63105

Time Type:

Full time