Full Time Day Server - Yankee Hill Village

The overall purpose of this job is to serve meals to the residents in a professional manner. The responsibilities of this job include preparing tables for meals, refilling containers, clearing dishes, handling food safely, attending to residents' needs, taking phone orders, training new servers, and ensuring other servers are completing tasks in a timely and appropriate manner. Supports and lives out Immanuel's Mission and CHRIST Promises.

Key Areas

Key Responsibilities and Duties of the Job

Dining Preparation and Maintenance

• Prepares dining room for meals, sets tables, and refills juices, waters, sugar, and creamer containers.
• Clears dishes and cleans tables.
• Maintains clean, safe environment for residents and co-workers.
• Follows all serving procedures and regulations as written by management.

Customer Service

• Takes phone orders. Ensures the delivery and/or pick-up of food trays to/from resident apartments
• Describes daily meals to residents, takes orders, and serves in a timely manner.
• Identifies and acts-on the needs of residents. Observes diners and replenishes dishes.
• Models serving procedures and regulations for Servers as written by management.
• Acts as host in absence of Dining Room Manager.

Oversight

• May oversee special projects or areas of food preparation for individual development.
• Trains, coaches, and monitors progress of new servers.
• Ensures servers are completing their tasks in a timely and thorough manner.
• Communicates any changes/information with Dining Room Manager.

Other

• Performs other duties as assigned or requested.

Education-

• High School Diploma/GED is preferred.

Experience-

• One (1) year dining room serving experience is required.

Other Requirements-

• Food handler certificate is to be obtained within six (6) months on the job.

KSA- Knowledge Skills and Abilities-

• Knowledge of food handlers' regulations and responsibilities.
• Skills in providing excellent customer service.
• Ability to read and write.
• Ability to verbally communicate in an effective and professional manner.
• Ability to be on your feet for extended periods of time.
• Ability to carry moderately heavy containers of food, supplies, and equipment.
• Ability to serve residents in a courteous manner.
• Ability to anticipate the needs of residents and co-workers.
• Ability to follow procedures and instructions as written by management.
• Ability to meet all safety and sanitation guidelines as written by Immanuel.
• Ability to treat all types of people with compassion.