Medical Receptionist - Truhlsen Eye Institute

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Job description

Please note that this position may require an assessment after completion of the application. Please plan for an additional 20 - 30 minutes to complete this.

Shift:

First Shift (United States of America)

Medical Receptionist - Truhlsen Eye Institute

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Shift Details:

8am - 4:30pm; 40 hrs/wk

Monday - Friday

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications:

* High school education or equivalent required.

* Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.

* Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

* Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.

* Demonstrated analytical, prioritization and organizational skills required.

* Demonstrated flexibility and dedication to team environment required.

* Effective communication skills required.

Preferred Qualifications:

* Experience in healthcare environment with working knowledge of medical office operations preferred.

* College coursework in business preferred.

* Nursing Assistant or Medical Assistant preferred.

* Knowledge of medical terminology preferred.

* Experience with Microsoft Office, specifically Word and Excel preferred.

* Depending on the position available, fluency in Spanish preferred.