Customer Service Rep

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Job description

Customer Service Rep

Why You'll Like Working Here:

* $17.75/hour

* Attendance Bonus!

* 1st Shift: 5:45 am - 4:15 pm

* Temp to Perm Opportunity

What You'll Do Here:

* Assist customers and business partners via telephone and email

* Handle customer complaints in a calm, professional manner

* Diagnose, assess and resolve problems or issues

* Monitor progress of delivery routes

* Scan haul-away pods and verify stamps

* Process changes or cancellations to delivery orders

What Will Make You Succeed Here:

* Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

* High school diploma or equivalent

* 1-year related experience preferably within a call center environment

* Strong customer service skills and the ability to satisfactorily resolve issues

* Solid ability to multitask with exceptional organizational skills

* Ability to thrive under pressure while delivering solutions that exceed customer expectations

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ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.