IT Manager - Business Analyst, ERP Product Line ( Duration Based)..

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Job description

Johnson & Johnson is currently recruiting for an IT Manager - Business Analyst, ERP Product Line ( Duration Based). This position's primary location will be Bridgewater, NJ or PA and may require up to 10% travel, primarily in the NJ area.

This is a project assignment for the duration of the requisite project work required, which is expected to conclude on December 31, 2026

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

The ERP PL team provides end-to-end Supply Chain solutions aligned with strategic goals of the organization to deliver innovative value to our customers.

IT Manager, BA will support Business, BTL (Business Technology Leader) and PLO (Product Line Owner) to design and build new capabilities and/or enhancements to a product, platform, or feature/application focusing on Deliver process and technologies.

IT Manager is expected to understand the SC business processes and work closely with the business partners to deliver technology backlog supporting the business process, manage demand planning, analysis, prioritization, and execution and ensure quality for IT process capabilities for ERP Product line.

In this capacity, IT manager is expected to collaborate with JSC IT Architecture to architect the business solution and then work with technology services team to facilitate the implementation and support of SAP functionalities to enhance the business functionality and overall performance, while maintaining a high degree of customer satisfaction.

IT manager ensures the Agile methodology is the primary option for delivering IT solutions. Responsible for delivering Epics and User Stories to the Scrum team. Partners with the Scrum team to estimate the duration and cost of the project. Schedules demos of the IT solution with the business partners. Plans, coordinate, follow up and support the business during UAT and project Go Live/Cut Over activities. This is a project assignment for the duration of the requisite project work required, which is expected to conclude on December 31, 2026

Major Duties & Responsibilities

Process & technology leadership -

• Be a technology partner with expertise in Order to Cash/Deliver Area (E Commerce, Retail, Distribution and Warehouse Management), working with Business and Technology partners/SMEs to identify unmet needs, shape business demand, and propose new solutions
• Partner with business and BTL's to understand business drivers, strategic direction, and set priorities
• Engage and establish relationships across teams, proactively match business needs with existing ERP technology capability, driving adoption of core system and highlighting value in a business context
• Maintain and advance a positive team culture and support an authentic, open, and broad environment that improves diverse experiences and perspectives
  
  

Projects & Enhancement execution

• Accountable for projects and opportunities in the domain of Deliver processes
• Liaison with TS to secure required resources
• Work closely with Business partners, BTLs, Product Owners and TS to align and determine best solutions and services to solve business problems in this area
• Tracks progress of product development and define capability roadmaps to ensure business needs & objectives are accounted/aligned
• Accountable for all aspects of delivery for the area of responsibility assigned
  
  

Product Backlog Grooming & Capacity Team

• Writes, manages, and clarifies user stories and defines acceptance criteria
• Explaining the business ask, intent, process, and requirements to Functional Analysts/ Scrum team to drive build and test of functionality
• Works with technical services to understand capacity team resource mix, while maximizing throughput
• Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity, business value and priority
• Accountable for the development work getting done correctly and tracking progress of product development in the context of the larger program (scrum master owns day to day burn down charts)
• Reports back to the business on status of the delivery of features, functionality, and applications
• Manage to assure compliance and adherence to all SOX, regulatory and business requirements and inspire a Credo driven team
• Resolves business and technical challenges to deliver on time, cost, and quality and to ensure realization of business benefits
  
  

Platform Reliability & Performance

• Plan and execute to improve performance and adoption of the Platform.
• Connect with platform owners, technical services team, ISRM and partners to resolve high priority incidents and compliance related issues.
• Be a point of contact for P1 / P2 incidents to communicate to business and get the solution & RCA from TS at the earliest
  
  

Qualifications

• A minimum of a Bachelor's Degree is required
• A minimum of 8 years of relevant experience is required, a minimum of 5+ years relevant SAP experience with advanced degree or equivalent is required
• Strong Knowledge of SC Business processes and ERP SAP functionality to support the same - Order to Cash, E Commerce, Retail, Distribution and Warehouse Management including planning, procurement, quality management, order processing, pricing, shipping and invoicing.
• Ability to translate business requirements into Technical Epics/Stories.
• Ability to think creatively about where business initiatives drive technology evolution and to break-down processes and reinvent enabling technology capabilities with partners is required
• Demonstrated solid sense of urgency in completing deliverables.
• Excellent written and oral communication skills, strong negotiating/ influencing skills, self-starter with excellent interpersonal skills are required
• Ability to work effectively in global, multi-functional, highly matrixed organization and dealing with high levels of ambiguity is required.
• Experience with Agile methodology and solid understanding of the Software Development Lifecycle Management model and documentation
• Good Knowledge with SOX, GxP compliance processes
  
  

Preferred

• Experience with pharmaceutical industry and deep understanding of supply chain business and its operating environment is preferred
• Sound knowledge in SAP processes including integrations and API's and knowledge/ experience in S/4 HANA is desirable.
• Strong knowledge of product lifecycle maintenance.
• Data and Analytics, Business Intelligence.
• People management experience (direct or indirect)
• Budget management, including contract resources and software licenses
• Certifications in Business Analysis, Supply Chain Professional or Project Management (PMP certification) or demonstrable experience will be highly regarded
• Solid experience with Word, Excel, PowerPoint, and other MS office tools, experience with HP Quality Center and experience with Agile, Scrum, JIRA preferred
  
  

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location

United States-New Jersey-Bridgewater-430 Route 22

Organization

JANSSEN SUPPLY GROUP, LLC (6046)

Job Function

Info Technology

Requisition ID

W

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