DC Reception Administrator

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Job description

Company Description

As one of the world's largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

Job Description

Core Responsibilities includes but is not limited to:

• Provide high level of friendly service to visitors and employees at all times
• Responsible for securing strong administrative routines within the DC including the protocols for entering and exiting the building
• Answer calls in a professional manner, assisting with any questions e.g. booking rooms, arranging catering and transportation services
• Maintain a high level of cleanliness and organization in the reception area
• Support HR with general administration and internal communication postings
• Support DC management team with the tracking and reporting of employee attendance and lateness to maintain a fair and consistent approach to absence
• Assist HR Generalist with ER administration when necessary
• Assist and support the implementation of special HR/DC initiatives, projects and programs
  

Additional Accountabilities:

• Strong communication and coordination skills
• Flexible and efficient time management and ability to prioritize workload and manage deadlines
• Knowledgeable of local working guidelines, documentation and policies (i.e. GDPR) as well as H&M values
• Excellent organizational and planning skills and strong attention to details
• Knowledgeable in Office 365 and internal reporting/administrative platforms
• Ability to collaborate and co-create with others
• Agile mindset with a positive attitude to change and meaningful growth
• Inclusive and empathetic towards others whilst encouraging diversity
• Ability to understand your impact to others and contribution to the bigger picture
  

Qualifications

Role Requirements:

• Proficient in Microsoft Office Suite
• Ability to work as a member of a team
• Excellent people and communication skills
• Ability to work independently and in a high pressure, multi-personality, fast-paced, deadline-oriented environment
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Excellent customer service skills including timely response to all inquiries and ability to establish and maintain relationships with peers, internal customers and management
• Excellent organizational skills
• Strong written & verbal communication skills.
  

Minimum Candidate Qualifications:

• High School Degree
• 2 - 4 years' administrative experience in a large, complex organization or distribution center
• Bilingual in English and Spanish - speaking, reading, and writing preferred
  

Additional Information

All your information will be kept confidential according to EEO guidelines.